8.7/10Very Good40 Reviews
Tavira|0.87km from city center
Positives - Good value for money, we had a bargain on Trip.com for £67 for a twin room Pool view with breakfast, it was £94 + on other sites, the room clean and comfortable, nice shower and lovely toiletries, big T.V in room and lots of English channels, really lovely breakfast, plenty of choice, nice indoor pool, warm but a little small, you have to wear a swimming cap which they sell at reception for €5, we didn't use the outside pool as it was February and they were working on it ready for the summer. The main reception staff were lovely, we had a welcome glass of wine and the man was very friendly.
Negatives - we were in room 314 the 1st morning around 5.30 am a very loud humming noise started and went on for over an hour, the 2nd morning it happened again but for not so long, we thought it was maybe a generator and hoped it wouldn't happen again, but that night just after 9pn it started again, we phoned reception and they said it was the Jacuzzi ? and it just came on randomly. and then 5.15 am it started again and was so loud, I went down to reception and the night guy was just so rude ! he said it was the Jacuzzi and this happens often we should have complained before, he said why complain now, you are leaving today ! his customer service was very bad, and this really put the dampers on our stay. I hope they have sorted this out for other guests.
