The hotel is small, simple, there is a bus stop at the door, and it is very close to the town center. It is very convenient to walk to the town. The English breakfast is very good (the chef is an older woman, one looks at the restaurant, likes her). While eating and looking through the floor-to-ceiling windows, I feel quiet.
- Guest User
I booked a family pet friendly room and a twin on arrival was told by the Manternance manager that it was not possible to have the small dog because they had decided to put a small strip of carpet in the room but they had already taken the money for the stay from my bank when I had already arranged to pay cash on arrival (I believe that this lady was the manager or owner) and she was going to call us to cancel because she only just found out about the dog after me calling the hotel and being reassured that the rooms had patio doors leading out to the car park for easy dog walking once given are keys we were very upset with the rooms no door to take the dog out the card entry strip fell off the door as we tried to open it the rooms were very tired needed a good lick of paint and a good clean quite dusty hairs on the main room and bathroom floor black mould and soap/water scum around the bath and sink old stains on bed linen and both towels no bath mat hand towel the chair in the room looked like it had been chewed all ripped the flooring leading to the pet friendly rooms was damaged it had raised up and very bouncy and a trip hazard the water from the sink tap was ultra hot yet the shower was only just warm every time a tap or toilet was flushed there was this horrendous vibrating noise I believe from a filling tank or pump ? if you put your hand on the wall it vibrated so this was going on all night with people using the bathroom a security lamp was going on and off all throughout the night with only very thin curtains up so it light the room up every couple of minutes the manager put down bed sheets on the carpet in the end so we could use the family room with the door to car park we found lots of dead bugs in the room and maggots thankfully dead ones but still disgusting thankfully I did not book for breakfast the rooms That we where given looked nothing like what was on the website I booked through booking .com very very disappointing stay if they hadn’t of taken my money I would have moved on to another hotel Would never recommend this hotel to anyone
- Guest User