The Ritz-Carlton, Tokyo Map, Address, Transportation & Nearest Stations and Airport

Environment: The room was spacious and the location was excellent. You could take the subway directly from the basement, and it was very close to Tokyo Station, making it convenient for Shinkansen travel. Hygiene: The hygiene was impeccable. Facilities: The bathtub was very comfortable for a soak, and the turndown service even provided bath salts. Service: The service was superb, and I particularly want to mention this: During check-in, I had a brief conversation with the lobby manager, Asaki Yoshiuchi, where I casually shared some personal interests. To my delightful surprise, on the day of check-out, I received a handwritten letter from this manager! The letter included a specially drawn illustration that cleverly combined elements of the interests we had previously discussed. He not only remembered our casual conversation but also took the time and effort to transform it into a personalized and thoughtful souvenir. You can truly feel the hotel's sincerity and dedication.

The hotel is beautiful and very well located, but I don't think the experience for families is good, they have restrictions for children under 4 years old to enter the pool even if accompanied by their parents. And they forgot a request for sweets in the room to celebrate 9 years of marriage, previously requested the day before by phone.

This time, I stayed at The Peninsula Tokyo with my daughter for a vacation and felt happy and satisfied, especially with the attentive facilities and staff. Coincidentally, since our departure date fell on a weekend, the hotel specially opened the 24th-floor Peter for guests to have breakfast, allowing us to enjoy a panoramic view of the Palace in the morning. However, the meal presentation service there seemed not as attentive as in the lobby restaurant or room service. I hope to try it again next time to experience it better.

The perfect hotel in the heart of Ginza. Only the rooftop bar needs to remain open longer and the white guy working there needs to be friendlier.

From the moment I arrived at Mandarin Oriental, Tokyo, I was enveloped in an atmosphere of refined elegance and understated luxury. The hotel exemplifies a rare balance between contemporary sophistication and timeless Japanese hospitality, making every interaction feel both personal and profound. The guest rooms are nothing short of extraordinary—thoughtfully designed, immaculately maintained, and offering breathtaking panoramic views of the city skyline. Each detail, from the choice of materials to the intuitive layout, reflects an unwavering commitment to excellence. Dining at the property is a remarkable journey in itself. Every restaurant presents not only world-class cuisine but also a sense of artistry and cultural depth. The staff demonstrate genuine passion and precision, ensuring that each culinary experience becomes an indelible memory. What truly sets this hotel apart, however, is its service. The team embodies the very spirit of omotenashi—anticipating needs with effortless grace and delivering them with warmth and sincerity. It is this quiet yet meticulous attentiveness that transforms a stay into an experience of unparalleled comfort. Mandarin Oriental, Tokyo is not merely a place to stay—it is a sanctuary in the heart of the metropolis, where moments are elevated into memories. It remains, without question, one of the finest hotels in the world.

The moment I stepped through the hotel doors, kicking off my shoes felt like coming home. Walking barefoot around the premises was incredibly relaxing. The staff at the front desk and in the restaurant were so warm and friendly, making me feel completely at ease. They explained the hotel amenities and menu as if we were just catching up with old friends. My room was quiet and spotless, and the overall atmosphere was calm and uncrowded – truly ideal for relaxation. The hotel's convenient location right by the subway station made getting around incredibly easy. I absolutely loved my stay!

The room is big, the view is open, the service attitude is very good, the lobby is also very beautiful, there are too few breakfast options, Western breakfast is free, which is bread with various eggs, the cold cuts are terrible, Japanese breakfast has to be paid for, and there is no freshly squeezed juice.

We booked Park Hyatt very last minute due to issue with our original hotel that we booked in Tokyo. We travelled with a 3 & 4 years old and the hotel was amazing. The playground across the hotel is a big plus. From the moment we arrived the staff made us feel very welcome and the process was very seamlessly. We left the first hotel fairly early and knew we couldn't get into the room but our plan was to go through Shinjuku and knew we wouldn't be back until later that day. The hotel lobby is on the 41st floor, you can see the entire city view and at night the sight is amazing. The hotel location is about a 15min walk to Shinjuku station which is not bad and there is a shuttle that runs every 30min as well. Concierge was very helpful with everything during our stay. Breakfast service was professional and efficient. The staff were very friendly with kids and not snobbish at all. The hotel is an iconic place, most of the time we took a taxi or delivery they know the hotel by name. I highly recommend anyone that would like to pamper themselves in Tokyo. The hotel is a bit dated by the upkeep of the hotel is very good. Only thing that was a bit annoying was the light switches since it's not modern you can't control some lights individually.

Very good hotel, clean, cozy. A few minutes walk to the metro. Breakfasts at first glance seem modest, but in the end it turns out to be quite filling, since they offer you to choose from the menu (included in the price), and they offer dumplings. The rooms are also excellent, large. The bed is comfortable. The free minibar also spoiled us: in the evening we did not want to go anywhere, but simply took champagne/wine out of the refrigerator in the room and thus ended our days full of walks. On one of the days of our stay, my son had a birthday, and in the evening upon returning to the room, a surprise from the hotel awaited him: congratulations and a small set of sweets. It was unexpected and pleasant. In general, we liked the hotel. And the final pleasant touch was the offered free transfer to the airport.

Good location! The staffs are very helpful, I would recommend this hotel to Tokyo travellers