0.23km from Book&Cafe BookmartLocation wise is very convenient. Bus stops everywhere, clarke quay and funan mall nearby and most importantly, for all the supper freaks, there are 7-11 nearby and also restaurants.
Cleanliness was super bad. The remote controls, table, counter, sink, cups and spoons were so dusty. I can swipe in one finger and accumulate all the dust. The carpet had a huge stain near the fridge and a funky smell. The fridge was musty and dirty but bed is super clean. I guess it has been long since someone used that room but I expected it to be clean as it is a standard procedure for Housekeepers to clean up the rook before guests checks in.
For service, it was neutral. Did what I requested and gave me an expected service but did not exceed my expectations. I requested to check out 2 hours later and they did manage to extend the check out. However, on the last day of our stay, we got locked out of the door because the staff forgot to change the system on the door. So our time was delayed. Lastly, after checking out, there was no closure of service from any of the staff so we just left.
For amenities, there were no towels in the toilet and the TV couldn’t airplay/ mirror screen to my phone even though the feature was available on the TV. TV channels was super slow. Other than that, everything was provided.