Top 10 Bingham House Hotels

I was excited to go back after the refurbishment, having had a great time previously. We had to wait for the girl on the spa reception to finish her chat before acknowledging us. We were given some forms and told to take a seat. The spa was filled with children who were running riots. We were told when booking the arrival drink was tea or coffee, so we ordered a coffee and was told the coffee machine was broken so could only have herbal tea. So we were not off to a good start. Then off to get changed where the girl said there would be towels and flip flops already in the locker. Only one of us had a locker with this in. So we had to interrupt the receptionists chat to get those. The facilities have not been refurbished, and the steam room smelt so bad we couldn't bear to use it. Indoor pool is lovely, but it needs a bit of music or something. Cups and mugs and towels were left throughout the whole morning. Treatments we had booked for the same time as per my confirmation. We sat waiting, two of my friends went through, and I sat there, so I asked and was told my treatment was 30 minutes later. I queried this, and she said the manager had moved it some time ago. There was an apology that I hadn't been informed but added to the already there frustration. The treatment itself was amazing, my therapist really listened to what I wanted and delivered(sorry I forgot your name, brown hair and glasses, but you really do deserve credit) in fact, all of us were blown away by the treatments. Although, you can hear absolutely everything from the treatment room. could hear the same girl from the desk, noise from the gym and every time someone opened the changing room. As this was a treat for a friend we did not make a fuss, we paid and went for lunch earlier than planned. We went through to the hotel, where the receptionist was busy looking at her mobile over helping us. We made our own way to the restaurant. I did absolutely love the decor in the main hotel and that felt as though it really transformed. Lunch was great, service was excellent. We didn't get any names, but everyone who served us was fabulous. Things were on the look up! We decided to stay in the bar and lounge area for our coffee, finally! We really eally enjoyed the atmosphere up there. Overall, I wouldn't go back to the spa, the expierience of the spa itself wasn't relaxing or luxury. I can't wait to go back for lunch.

Service is very good

This hotel is the only hotel in town, so the tourist season is very hot and the price is not cheap. However, in fact, in addition to the Arlington row room suitable for taking pictures, there is nothing to look at here. It may also be a few days ago comparing the hotels of Strauss and Chipping Campden. It feels like the Swan Hotel is more like the American country hotel, no matter the decoration of the house or the restaurant. Good service, breakfast is buffet + order, rich. Opposite the hotel is a trout farm that can feed fish and feed geese, as well as fishing and barbecue, suitable for bringing children to this pastime. It is also 15 km away from attractions such as Burton, Bird Park and Model Village.

We arrived early in the morning, in the hope we could leave our cases while going to explore! We were welcomed straight away when we walked through the door with a big smile! We instantly felt relaxed. The attention to detail doesn't not go unnoticed from the decor inside and outside to customer care. The staff are a total asset, They went above and beyond to make us feel welcome and enjoy our stay. Breakfast had a fab selection of cold or hot options and was delicious 😋 . Dinner at the Crown was divine. (Did not want to share the apple crumble with my partner🤣) Our room had the same cosy wow factor as the rest of the hotel. Little touches like having the pantry and getting fresh milk delivered every morning, all add to charm of Wild Thyme and Honey. Thank you for such a lovely stay. We hope to visit again. Would recommend this hotel to anybody. We stayed in room 23, Watermill!

The hotel room, the bathroom and the breakfast would probably score a 4/5 but the basics let this place down. Day one - on check in the key card for the room wasn’t activated, down to reception to get sorted. Next it was discovered there were no bath towels in the room, back down to reception to get it sorted. Next it was discovered there were no pillow slips on the pillows, back down to reception to get it sorted. Bath is awesome, deep and copious amount of hot water. Had a good night sleep in a very comfy bed even though the room adjoins the lift shaft and there is a constant whine from the electric motor 24/7 (room 206). Day two - awesome shower. Down for very good breakfast; the only let down was a hair found on the plate. Mentioned to staff but didn’t make a big deal of it. It happens. On return to room late afternoon it was fount that the room had only been partly serviced. Beds made toiletries replenished but bin not emptied and no replenishment of milk, coffee and water. Back down to reception again to get it sorted. Could do this blindfolded by now. The staff have all been very kind and helpful in getting these issues sorted but these are basic housekeeping tasks that shouldn’t have to be ‘sorted’. It’s a pity as it is a big let down for us and the hotel. Still have tonight and tomorrow to go yet. At least I know the sleep will be good.

Clean and tidy service is very good

Peaceful and Cozy.