Top 10 Grass Market Hotels

First visit - comfortable room after a problem with the first room offered so we were eventually moved after some complaining. Bathroom OK but could do with a bigger towel rail. Housekeeping was good. Restaurant good but expensive. Unfortunately there was a gin festival all week outside the hotel and although on 5th Floor - noisy music all day long and evening. Staff were great. Expensive to park your car.

The hotel is good location in Edinburgh and facilities are good

The location is very good. It's just outside the train station. The room is also good. The breakfast is also delicious. The service is very good and very welcoming. It's very close to the attractions and can be reached on foot. I will choose this place again next time I come to Edinburgh.

Huge space & we'll equipped. Really central location. Bed was very comfortable and living space was excellent. Bathroom could do with a deeper clean though. Plenty of cupboard space. Amenities were fantastic. Would definitely stay here again

We stayed for 3 nights with our dog in the Hampton House. Our room was very comfortable and our dog was provided with his own bed and a box of goodies on arrival. All the staff, from the moment we arrived to the moment we left, were very attentive and happy to deal with any requests. The breakfasts were excellent as were our evening meals. We were also struck by the cleanliness in our room and throughout the hotel. We would recommend a stay at this hotel which is very well located for exploring the city. Walking into the city was easy and there is a good bus service with stops outside the hotel. We hope to return one day.

Because of Corona, our booking was transferred twice. Finally we asked for another night (Saturday to Sunday). Not that easy in a fully booked hotel. Thanks to the great reception team (Jodi, Tasha and others), we stayed at the Georgian rooms, huge, just great. Please remember, Tigerlily is a party place, parties may get sometimes noisy. We have been here twice and we would come again.

A good hotel in downtown Edinburgh. It was newly opened not long ago. The hotel is not big, but the design is good. The facilities are somewhat different from those in China. The toilet is not smart. Service is OK

Beware if you have any request or emergency with the apartment out with office hours because you’re very much left to your own devices at least that was our experience. We stayed for one night at apartment 23/3 on Queen Street, Edinburgh on 23rd May. We were a party of 4 adults, one couple & two singles plus baby. The apartment had two double beds and a sofa bed so the couple plus their baby were to have one of the double bedrooms one of the singles the other double bed and the other single guest was to sleep on the sofa bed. However, once we saw to our surprise that no sheets or towels had been provided for the sofa bed, we called the emergency number just after 5pm. After a long wait someone answered, the situation was explained and the lady said she‘d check with her manager about providing sheets and revert. She did so about an hour later to say nothing could be done until the following morning when the office re-opened at 9am but we had to check out an hour later. This meant one of the party had to sleep on the sofa bed, in their day clothes, with a borrowed pillow and blanket from one of the bedrooms. The apartment cost £183 for the night and we feel, at that price, sheets should automatically have been provided for the sofa bed but, apparently, there is an extra charge of £15!. We‘d have been prepared to pay that charge but were not given the opportunity to do so. We called Destiny Scotland a couple of times after our stay - a manager was to call back but never did. This is a service industry company which should cater to guests needs and requests out with normal hours but they didn‘t. There was more than enough time to rectify the situation during all of Sunday late afternoon and evening but they didn‘t seem to care and were happy enough to ignore their guests request for action to be taken to remedy the situation. Our stay was very much marred by this experience and by the follow up communication with the office. Whilst the apartment itself was spacious and comfortable enough the abysmal customer service means we cannot recommend this company or it‘s accommodation.