DoubleTree by Hilton Portland

good good good good good good good good good good good good good

As soon as me and my son got to the room it smelt like someone had smoked cigarettes in it! Food all over the floor and under the bed! Desk was dirty! Checked out 10 minutes after checking in!

The bedroom was cleanish. The staff were nice. The pool was very cold I was rather disappointed. For being a hotel I stay at all the time, it’s definitely going down hill.

The friendliest staff anywhere! What a wonderful stay. The only reason I didn’t rate a 5 on service and cleanliness is because there wasn’t daily housekeeping (which is fine with me) and trash from neighboring rooms was left in the hallway for two days. Other than that it was a perfect stay.

friendly e-z check-in, pleasant communication thoughout our stay, nice clean quite room. Zero hassle, e-z check out. Would return for another stay.

Not ample parking!! Cigarettes, all over the ground with an overflowing can full of them trash on the ground. The front desk people were extremely nice. Cookies were amazing. We’re giving an early check-in and a late check out and an upgraded room. Got up to our room and tried to get settled in only to find hair all through the shower on the toilet and in the sink in the bathroom, cobwebs on the ceiling, dust and dirt in the drinking water cups, even though they were covered ??The art hanging on the wall, had, splatter stains all down it, Although the bed was ginormous, the mattress was comfy the linen seem to be clean. Unfortunately, the pillows were so soft flattened immediately after cleaning the shower, the water was hot very refreshing and absolutely loved the provided. Shampoo conditioner, and body wash.!!! overall, we had a great experience wish it would’ve been cleaner, absolutely loved all the extra cookies and extra fresh towels!! Would have been nice to have two robes provided. Not just the one fortunately for me, my husband was willing to go without as we had forgotten our comfy clothes,!!!! Even though we showed up later in the morning for breakfast, the hostess/server, was very kind, offered us fresh food and to go boxes and gave us a discount!!! like I said, overall a great experience we will come back. Hopefully we won’t find dirty bathrooms and cobwebs.

Staff at checkin were very pleasant and accomodating. The room was average. Bathroom was on the dirty side. Only one tiny garbage can in the bathroom, none in the room. Housekeeping never came on my second day stay. Had to call for fresh towels and to have garbage picked up. No USB ports in room to charge devices.

I stayed a week. 3rd party messed up my stay dates. Young man at the front desk straightened everything out. Great initiative and leadership.

Second time staying here and like the first time it was perfect. It is a great hotel with great staff and big and clean rooms and a very nice restaurant. It is pretty close to a number of other restaurants and shopping options. Would highly recommend.