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Arusha Hotels Recommended for You

Discover our trending hotels close to GLOSSY ADVENTURES TANZANIA TOURS AND SAFARIS COMPANY LIMITED.

5 star

Gran Melia Arusha
4.6/566 Reviews

Gran Melia Arusha

Arusha|1.7km from GLOSSY ADVENTURES TANZANIA TOURS AND SAFARIS COMPANY LIMITED.
Although the gardens look nice, the lobby and rooms are nice, that is about where it ends. The housekeeping standards and service quality issues leave a lot to be desired. I travel enough that I know what a reliable standard is - and this hotel isn’t it. A laundry list of problems shows that the staff is not properly trained and the management over housekeeping and rooms is not training their staff properly or not. Checking their work in the rooms, or both. A sample of the issues: - room not cleaned or serviced all day. - towels not replaced and left with none - carelessly letting window curtains get caught in sliding door so that air conditioning won’t go on - No potable water left in the room At all - Broken air conditioning - doorknobs missing on the drawers - not answering the phone at guest services after multiple tries - stains on upholstered furniture - Stains on “clean” towels - dry rough and worn towels worthy of a 2 * hotel - lack of hot water in the shower And the list goes on… How can a hotel that holds itself out at this level have such bad service quality details? Doubt I will be back here for a visit, but I have had similar bad experiences at other gran Meliá properties, so is there a pattern here on lower housekeeping and room standards? Wifi was good. Bed was a bit too firm. Had a work desk and large panel TV. Small safe available in room as well.

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Explore Guest Reviews of Hotels in Arusha

Searching for hotels near GLOSSY ADVENTURES TANZANIA TOURS AND SAFARIS COMPANY LIMITED.? Compare room rates and reviews to find your ideal stay.
Four Points by Sheraton Arusha, the Arusha Hotel
4.1/567 Reviews
Our stay at the hotel was one of kind, Scola and the reception team were very helpful, always eager to assist. What stood different for us was upon arrival, A Lady came out pushing a cart, joyously greeted us, we were reluctant to her help with luggage but she insisted and said to My wife “A Queen does not Carry Luggage, only Her CROWN” My wife and I loved this statement, changed our day. We thought it would be nice to mention her help to the Manager since we did not have cash to tip when she brought the bags to the room, we came down asked for the Manager and was astonished that The Bell Lady was the one in charge. We do not see this back in our country. The hotel is beautiful and was easy for us to visit places around. Definitely coming back.
Kibo Palace Hotel
4.2/515 Reviews
The room is clean and tidy, the front desk service is very enthusiastic, the breakfast dishes are rich, and the location of the hotel is also good. It is very suitable for business trips. I will consider staying next time I come to Istanbul.
Gran Melia Arusha
4.6/566 Reviews
Although the gardens look nice, the lobby and rooms are nice, that is about where it ends. The housekeeping standards and service quality issues leave a lot to be desired. I travel enough that I know what a reliable standard is - and this hotel isn’t it. A laundry list of problems shows that the staff is not properly trained and the management over housekeeping and rooms is not training their staff properly or not. Checking their work in the rooms, or both. A sample of the issues: - room not cleaned or serviced all day. - towels not replaced and left with none - carelessly letting window curtains get caught in sliding door so that air conditioning won’t go on - No potable water left in the room At all - Broken air conditioning - doorknobs missing on the drawers - not answering the phone at guest services after multiple tries - stains on upholstered furniture - Stains on “clean” towels - dry rough and worn towels worthy of a 2 * hotel - lack of hot water in the shower And the list goes on… How can a hotel that holds itself out at this level have such bad service quality details? Doubt I will be back here for a visit, but I have had similar bad experiences at other gran Meliá properties, so is there a pattern here on lower housekeeping and room standards? Wifi was good. Bed was a bit too firm. Had a work desk and large panel TV. Small safe available in room as well.
Saruni River Lodge
3.6/51 Reviews
It was such a lovely place to stay. So quiet and such lovely staff to help with anything you need! They made a good breakfast to go as we started our safari very early in the morning, they even phoned us to make sure we where up in time for our lift!

Frequently Asked Questions

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    Palace Hotel Arusha,The Milimani LodgeandVenus Premier Hotel are some of the most popular hotels.

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