Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Sep 10, 2024
IzzaPizza
Hotel was located conveniently near the station, just a 10min walk from Interlaken West. Plenty of shops and amenities in the area as well. Even our paragliding activity was located a stone’s throw away so that was extra convenient for us. Service by the staff was excellent too. And there is also the cutest cat in the garden house!
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Price per night from:€250
Posted on Feb 9, 2026
Guest User
The first night the shower in our room was too hot that we couldn't take the shower. It was fixed only on the 2nd day. Breakfast spread is rather limited and charges extra for omelette which are normally included in most breakfast packages. However, they do have hard boiled eggs in their breakfast package. Location is about a 10 - 15 minute walk from Interlaken Ost if you're carrying luggage. However there.is a station drop off service offered by the hotel free of charge.
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Price per night from:€384
Posted on Mar 3, 2026
BOSS-Lin
Overall, this hotel is quite good. The location is very convenient, close to the city center, and surrounded by many restaurants and shopping areas. The rooms are spacious, well-equipped, and the beds are comfortable, suitable for extended stays. Although some areas are slightly dated, the overall hotel is clean and tidy. The hotel service is also good; the front desk staff are friendly, and check-in and check-out are efficient. However, the price-performance ratio is not high.
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Price per night from:€1,287
Posted on Dec 29, 2025
M235617****
I'd give it a 9 out of 10. The hotel is located in a quiet residential area, about a ten-minute walk from the Ostbahnhof. It's a bit far from the town center, so dining and shopping require a 15-20 minute walk. Overall, the hotel is very clean, and the breakfast spread is quite good. If I visit Interlaken again, I'd definitely consider staying here.
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Price per night from:€191
Posted on Jun 19, 2026|Comfort Apartment- No A/C - Annex Building
Guest UserThe location is super convenient, right next to Platform 1 of Interlaken West station. There's a large supermarket directly opposite where you can buy groceries to cook in the apartment, and plenty of restaurants and shops nearby.
We stayed in an apartment, which was very spacious, and the facilities were well-maintained and quite new.
Although we arrived in late May, we unfortunately hit a European heatwave with temperatures around 27-28 degrees Celsius. Since the apartment didn't have air conditioning, it was quite uncomfortable. I saw in the reviews that the hotel usually offers two fans per apartment, so I immediately called the front desk to ask if they could provide one. They said they could provide one. As there were two bedrooms, I asked if we could have two, and the front desk directly replied: 'No, you can only request one fan.' Their attitude felt a bit unfriendly. Also, in apartments without air conditioning, a fan should really be considered a basic amenity and not something guests have to specifically request.
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Price per night from:€406
Posted on Mar 18, 2026|2-Room Budget
Guest UserTake 2 bus stops from Interlaken Ost and you’ll find yourself in front of Hapimag Interlaken. The room we got only had Type-J (3 pins) power sockets, but they gladly borrowed us free of charge. Breakfast was wonderful, especially the cheeses. Inside the laundry room, you’ll find a wash basin, 2 washing machines, 2 drying machines, and an ironing board. Would be coming back here if I ever found myself Interlaken.
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Price per night from:€408
Posted on Jun 25, 2026
HW.TANI had a pleasant stay at Hotel Chalet Swiss during my visit to Interlaken.
The hotel has a charming Swiss chalet atmosphere that made the stay feel cozy and relaxing. The room was clean and comfortable, and everything I needed was provided.
The breakfast was good, with a nice selection of bread, cereals, fruits, cheeses, cold cuts, and drinks. It was a great way to start the day before heading out to explore the surrounding mountains and lakes.
The location is convenient, within walking distance of Interlaken West station and the town center. It was easy to get around and access public transportation for day trips.
The staff were friendly and welcoming, and the overall experience was smooth and enjoyable. While the hotel may not be the most modern, it offers good value for money and a comfortable stay in a peaceful setting.
Overall, I had a nice experience and would consider staying here again when visiting Interlaken.
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Price per night from:€147
Posted on Apr 30, 2026
Guest User
Really great, well-equipped, excellent service, and very complete. It has a wonderful sense of history, and the staff are fantastic. They even gave us lots of complimentary items. I'd definitely choose to stay here again.
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Price per night from:€335
Posted on May 7, 2026
LLSZ3First, the hotel locations is very near to Interlaken West train station and it's walking distance to Interlaken city centre as well as Interlaken Ost. So it's great and easy access to most of the places like grindelwald, spiez, thun, and brienz.
The hotel itself it's abit old and honestly I dont really like the bathroom as it abit like run out.
The cupboard and hanger also having some dust which makes me feels uneasy.
I booked room with single bed, it has window but because now they are doing some outdoor renovation which blocked the view outside my window, that's really like a minus point to me.
Overall I think, with the price I pay, I should get a better hotels than this.
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Price per night from:€117