Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Mar 18, 2026|2-Room Budget
Guest UserTake 2 bus stops from Interlaken Ost and you’ll find yourself in front of Hapimag Interlaken. The room we got only had Type-J (3 pins) power sockets, but they gladly borrowed us free of charge. Breakfast was wonderful, especially the cheeses. Inside the laundry room, you’ll find a wash basin, 2 washing machines, 2 drying machines, and an ironing board. Would be coming back here if I ever found myself Interlaken.
Show More
Price per night from:NZD 1,018
Posted on Sep 10, 2024
IzzaPizza
Hotel was located conveniently near the station, just a 10min walk from Interlaken West. Plenty of shops and amenities in the area as well. Even our paragliding activity was located a stone’s throw away so that was extra convenient for us. Service by the staff was excellent too. And there is also the cutest cat in the garden house!
Show More
Price per night from:NZD 457
Posted on Mar 3, 2026
BOSS-Lin
Overall, this hotel is quite good. The location is very convenient, close to the city center, and surrounded by many restaurants and shopping areas. The rooms are spacious, well-equipped, and the beds are comfortable, suitable for extended stays. Although some areas are slightly dated, the overall hotel is clean and tidy. The hotel service is also good; the front desk staff are friendly, and check-in and check-out are efficient. However, the price-performance ratio is not high.
Show More
Price per night from:NZD 3,625
Posted on Dec 29, 2025
M235617****
I'd give it a 9 out of 10. The hotel is located in a quiet residential area, about a ten-minute walk from the Ostbahnhof. It's a bit far from the town center, so dining and shopping require a 15-20 minute walk. Overall, the hotel is very clean, and the breakfast spread is quite good. If I visit Interlaken again, I'd definitely consider staying here.
Show More
Price per night from:NZD 461
Posted on Oct 26, 2023
Guest User
The hotel is very carefully arranged, very clean and comfortable. It feels like a hotel run by a couple. Although the scale is not very large, the experience of staying is excellent. Our room is on the 3rd floor. There is a large outdoor balcony. You can see the tourists who play paragliding on the mountain. Flying in the sky, very happy, There is coffee and tea in the room, and there is also a pot for boiling water. The warm and thoughtful service of the proprietress feels very warm.
Show More
Price per night from:NZD 243
Posted on Jan 31, 2026
Quacks and Lola
Location
The hotel is centrally located in Interlaken. Interlaken Ost train station is about an 8-minute walk away, and a bus stop is just about 100 meters away. This is very convenient for excursions in the region.
Room
The room was beautifully decorated in an appealing Baroque style, making it cozy and elegant. We also received a nice upgrade to a room with a balcony, which made our stay more pleasant. Unfortunately, cleanliness was a drawback: the silicone joints in the shower showed mold. This is unacceptable in a 4-star hotel.
Staff / Reception
At check-in, Pierre truly impressed us: he was very friendly, professional, courteous, and service-oriented. The rest of the staff was generally attentive and friendly but sometimes seemed a bit unsure and not always entirely competent. Language skills were an issue: German is only spoken to a limited extent, and Swiss German not at all, which sometimes complicated communication.
Breakfast
The breakfast, unfortunately, was very disappointing and did not match the quality expected of a 4-star hotel.
• There was no declaration or allergen labeling for the food.
• The products offered seemed cheap and stale: scrambled eggs from a carton, hard pretzels from the day before, and pastries and bread that were consistently low-quality frozen goods.
On the positive side, the reception actively asked for our feedback after breakfast. After our honest comments, something was brought to our room as an apology. Unfortunately, this included some already moldy berries, which negated the good gesture.
Overall Impression
Despite the beautiful central location, the generally very nice room with a balcony upgrade, and especially Pierre's outstanding service, our stay was overall disappointing. The mold in the shower joints and the low-quality breakfast left a negative impression. For the price and star category, we would have expected significantly more cleanliness and quality. Therefore, we would not recommend this hotel.
Show More
Price per night from:NZD 780
Posted on May 9, 2026
DUDHAT PARTH MAGANBHAIGreat Value & Perfect Base for Interlaken – Hotel Essential by DORITStayed at Hotel Essential by DORIT, it was exactly what we needed for exploring Interlaken.Location: 10/10. You’re 3 min walk from Interlaken West station and right by Lake Thun. Super easy to catch trains to Lauterbrunnen, Grindelwald, or hop on a boat cruise. Tons of restaurants, Coop, and cafés within a 5 min walk. You can’t beat it for convenience.Room: Clean, modern, and smartly designed. We had a Double Room and it made great use of space — comfortable bed, blackout curtains, and a surprisingly good shower with strong water pressure. Not huge, but perfect for travelers who are out all day. The views of the mountains from upper floors are a bonus.Cleanliness: Spotless. Housekeeping did a great job daily, and the whole property feels fresh and new. Breakfast: Simple but quality. Good coffee, fresh bread, cheese, cold cuts, yogurt, and fruit. The breakfast room is small but cozy, with big windows. For the price, it’s more than fair. Service: Check-in was smooth and staff were friendly + efficient. They gave solid tips for hikes and printed our train tickets when we asked. The self-check-in kiosk is also handy if you arrive late.Vibe: Minimalist Swiss design with a boutique feel. No pool or spa, but that’s not why you stay here — you’re here to be out in the Jungfrau region all day. The common lounge area is great for planning routes or chilling with a coffee.Minor notes: Walls are a bit thin — we could hear doors closing at night. Also no elevator, so pack light if you’re on a higher floor. Street parking is limited, but the hotel helped us sort a public lot nearby.Overall: For the location, cleanliness, and price point, Hotel Essential by DORIT is hard to beat in Interlaken. It’s unpretentious, modern, and lets you spend your money on experiences instead of the room. Would definitely stay again.Rating: 4.5/5 Perfect for: Couples, solo travelers, or anyone using Interlaken as a base for day trips.
Show More
Price per night from:NZD 792
Posted on Jun 21, 2026
Guest UserWe loved the place - staff is exceptional for sure - we hand several queries that were handled nicely and they also provided us recommendations around the town. We visited Harder Kulm which was spectacular.
The downside is that hotel doesn’t have fan or aircon in our room so on hot days it was extra hot and you can hear every whisper with open windows. The hotel also doesn’t have fridge in rooms but as long as reception was opened staff was happy to keep things in their main fridge.
Overall old chalet, super cute and highly recommend. If you are a light sleeper bring eye mask for sleep and ear plugs.
Breakfast place on pictures - there were limited choices but croissants were just an absolute perfection and nice environment with antiques.
Show More
Price per night from:NZD 242
Posted on Jul 25, 2024|River View Double Room
Pepper LMHOld fashioned room has no air con, needs to use the table fan provided. In addition, the window almost dropped off. Room is dark as not enough lights. Not enough electricity plugs available for charging 4 devices (phones and tablets). Beautiful river facing from the window. Conveniently located near the train station and shopping.
Show More
Price per night from:NZD 723
Posted on May 7, 2026
LLSZ3First, the hotel locations is very near to Interlaken West train station and it's walking distance to Interlaken city centre as well as Interlaken Ost. So it's great and easy access to most of the places like grindelwald, spiez, thun, and brienz.
The hotel itself it's abit old and honestly I dont really like the bathroom as it abit like run out.
The cupboard and hanger also having some dust which makes me feels uneasy.
I booked room with single bed, it has window but because now they are doing some outdoor renovation which blocked the view outside my window, that's really like a minus point to me.
Overall I think, with the price I pay, I should get a better hotels than this.
Show More
Price per night from:NZD 231