Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Jul 11, 2026
Guest UserI was very satisfied. The location is excellent, right in the bustling area of Interlaken. The front desk service was fantastic. The room had a coffee machine, an electric kettle, tea bags, and a bottle of mineral water. Plus, it came with a balcony, making for a very comfortable stay. Breakfast was also included. I'll definitely stay here again on my next visit.
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Price per night from:€173
Posted on Mar 18, 2026|2-Room Budget
Guest UserTake 2 bus stops from Interlaken Ost and you’ll find yourself in front of Hapimag Interlaken. The room we got only had Type-J (3 pins) power sockets, but they gladly borrowed us free of charge. Breakfast was wonderful, especially the cheeses. Inside the laundry room, you’ll find a wash basin, 2 washing machines, 2 drying machines, and an ironing board. Would be coming back here if I ever found myself Interlaken.
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Price per night from:€411
Posted on Sep 10, 2024
IzzaPizza
Hotel was located conveniently near the station, just a 10min walk from Interlaken West. Plenty of shops and amenities in the area as well. Even our paragliding activity was located a stone’s throw away so that was extra convenient for us. Service by the staff was excellent too. And there is also the cutest cat in the garden house!
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Price per night from:€247
Posted on Jan 31, 2026
Quacks and Lola
Location
The hotel is centrally located in Interlaken. Interlaken Ost train station is about an 8-minute walk away, and a bus stop is just about 100 meters away. This is very convenient for excursions in the region.
Room
The room was beautifully decorated in an appealing Baroque style, making it cozy and elegant. We also received a nice upgrade to a room with a balcony, which made our stay more pleasant. Unfortunately, cleanliness was a drawback: the silicone joints in the shower showed mold. This is unacceptable in a 4-star hotel.
Staff / Reception
At check-in, Pierre truly impressed us: he was very friendly, professional, courteous, and service-oriented. The rest of the staff was generally attentive and friendly but sometimes seemed a bit unsure and not always entirely competent. Language skills were an issue: German is only spoken to a limited extent, and Swiss German not at all, which sometimes complicated communication.
Breakfast
The breakfast, unfortunately, was very disappointing and did not match the quality expected of a 4-star hotel.
• There was no declaration or allergen labeling for the food.
• The products offered seemed cheap and stale: scrambled eggs from a carton, hard pretzels from the day before, and pastries and bread that were consistently low-quality frozen goods.
On the positive side, the reception actively asked for our feedback after breakfast. After our honest comments, something was brought to our room as an apology. Unfortunately, this included some already moldy berries, which negated the good gesture.
Overall Impression
Despite the beautiful central location, the generally very nice room with a balcony upgrade, and especially Pierre's outstanding service, our stay was overall disappointing. The mold in the shower joints and the low-quality breakfast left a negative impression. For the price and star category, we would have expected significantly more cleanliness and quality. Therefore, we would not recommend this hotel.
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Price per night from:€388
Posted on Mar 3, 2026
BOSS-Lin
Overall, this hotel is quite good. The location is very convenient, close to the city center, and surrounded by many restaurants and shopping areas. The rooms are spacious, well-equipped, and the beds are comfortable, suitable for extended stays. Although some areas are slightly dated, the overall hotel is clean and tidy. The hotel service is also good; the front desk staff are friendly, and check-in and check-out are efficient. However, the price-performance ratio is not high.
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Price per night from:€1,210
Posted on Dec 29, 2025
M235617****
I'd give it a 9 out of 10. The hotel is located in a quiet residential area, about a ten-minute walk from the Ostbahnhof. It's a bit far from the town center, so dining and shopping require a 15-20 minute walk. Overall, the hotel is very clean, and the breakfast spread is quite good. If I visit Interlaken again, I'd definitely consider staying here.
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Price per night from:€316
Posted on Sep 22, 2025
Guest UserThe hotel is located in Interlaken West, just a few minutes' walk from the train station! Along the way and nearby, there are numerous shops and restaurants, including a COOP supermarket. 😂
Although I shared a bathroom, it was just a few steps from my room and clean!
I received a confirmation email from the hotel before check-in, allowing me to check in online, streamlining the check-in process. 👍🏻 Although I missed the front desk's opening hours, I received an email notification and received my room key, transportation card, and Wi-Fi password.
Although I didn't interact with the staff formally, every time I saw them, they were always smiling and nodding.
I had been concerned that my room, located above the restaurant, would be noisy or subject to cooking smells, but upon arrival, I didn't notice any of that!
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Price per night from:€118
Posted on Jun 8, 2026|Standard Double Room
Anonymous UserBreakfast was so variety. Many choices of food, I really love it!! Eventhough the shower zone is so small (you cant even turn around), but the bed is comfy. Services are perfect (both cleaning service and also reception staffs). No airconditioner but fan privided.
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Price per night from:€132
Posted on Apr 30, 2026
Guest User
Really great, well-equipped, excellent service, and very complete. It has a wonderful sense of history, and the staff are fantastic. They even gave us lots of complimentary items. I'd definitely choose to stay here again.
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Price per night from:€328
Posted on May 7, 2026
LLSZ3First, the hotel locations is very near to Interlaken West train station and it's walking distance to Interlaken city centre as well as Interlaken Ost. So it's great and easy access to most of the places like grindelwald, spiez, thun, and brienz.
The hotel itself it's abit old and honestly I dont really like the bathroom as it abit like run out.
The cupboard and hanger also having some dust which makes me feels uneasy.
I booked room with single bed, it has window but because now they are doing some outdoor renovation which blocked the view outside my window, that's really like a minus point to me.
Overall I think, with the price I pay, I should get a better hotels than this.
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Price per night from:€118