Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on May 22, 2026
Guest UserThis hotel was honestly a really good value for the price. The location is very convenient — less than a 5-minute walk from the train station, and there are also bus stops nearby, so getting around was very easy.
It is in a quiet neighborhood with a nice atmosphere. Opening the window in the room, you can see calm and peaceful scenery outside, which made the stay feel very relaxing.
The room and bathroom were nice, and the bathroom had a separate shower area, which was really convenient.
One thing I especially appreciated was the shared dining area. There was a place to boil water, make coffee or tea, and they also provided microwave, basic utensils and tableware. It was very useful for us since we brought some instant noodles and simple food back to the hotel at night. Haha, the selection of one British tea brand they provided here felt even more varied than what I usually see in supermarkets back in the UK.
The staff were also very kind and helpful. I accidentally lost a T-shirt there, but they contacted housekeeping for me and eventually found it. I really appreciated their help.
We stayed here for two nights, and because the hotel was fully booked for our last night in Interlaken, we moved to another hotel that was more expensive. But we still preferred this one because it felt more comfortable and practical for travelers like us.
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Price per night from:IDR 2,252,752
Posted on Sep 3, 2025|Standard Quadruple Room
Guest UserCar can park at the hotel entrance free of charge. Room is spacious for 4 people. Staff are friendly and provided us free travel card within interlaken area. My daughters are happy that the staff gave them chocolate and candy were put on the bed at Day 1. 10 minutes walk from Interlaken West Station. Not many choice for breakfast but the taste is good. Hotel cost is super expensive during summer time in Interlaken......but I still think this is a brilliant hotel.
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Price per night from:IDR 5,097,778
Posted on Mar 3, 2026
BOSS-Lin
Overall, this hotel is quite good. The location is very convenient, close to the city center, and surrounded by many restaurants and shopping areas. The rooms are spacious, well-equipped, and the beds are comfortable, suitable for extended stays. Although some areas are slightly dated, the overall hotel is clean and tidy. The hotel service is also good; the front desk staff are friendly, and check-in and check-out are efficient. However, the price-performance ratio is not high.
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Price per night from:IDR 26,528,011
Posted on Nov 20, 2025|Double Room Twin Deluxe
wvnd3rl12Stayed at twin deluxe room which is newly renovated and on the higher floors. Chose this specific twin room because of its size.
Pros:
1. Hotel staff were friendly both at reception and breakfast
2. Rooms were fairly large and modern, views were incredibly (ask for mountain facing room)
3. They will give you an Interlaken guest card.
4. Location is about 7-10 mins walk from Interlaken West Station and surrounded by high-end shops.
5. There's free self-service coffee and tea making area at one of the floors and its helpful if you have a jug/bottle to fill cold/hot water
Cons:
1. Same breakfast everyday and it lacked variety
2. No kettle nor cups to make hot drinks (notice this is the case with hotels in Switzerland
3. TV channels were mostly in German language
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Price per night from:IDR 4,600,692
Posted on Jun 19, 2026|Comfort Apartment- No A/C - Annex Building
Guest UserThe location is super convenient, right next to Platform 1 of Interlaken West station. There's a large supermarket directly opposite where you can buy groceries to cook in the apartment, and plenty of restaurants and shops nearby.
We stayed in an apartment, which was very spacious, and the facilities were well-maintained and quite new.
Although we arrived in late May, we unfortunately hit a European heatwave with temperatures around 27-28 degrees Celsius. Since the apartment didn't have air conditioning, it was quite uncomfortable. I saw in the reviews that the hotel usually offers two fans per apartment, so I immediately called the front desk to ask if they could provide one. They said they could provide one. As there were two bedrooms, I asked if we could have two, and the front desk directly replied: 'No, you can only request one fan.' Their attitude felt a bit unfriendly. Also, in apartments without air conditioning, a fan should really be considered a basic amenity and not something guests have to specifically request.
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Price per night from:IDR 8,468,974
Posted on Mar 18, 2026|2-Room Budget
Guest UserTake 2 bus stops from Interlaken Ost and you’ll find yourself in front of Hapimag Interlaken. The room we got only had Type-J (3 pins) power sockets, but they gladly borrowed us free of charge. Breakfast was wonderful, especially the cheeses. Inside the laundry room, you’ll find a wash basin, 2 washing machines, 2 drying machines, and an ironing board. Would be coming back here if I ever found myself Interlaken.
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Price per night from:IDR 8,410,805
Posted on May 22, 2026
Guest UserBreakfast had a great selection and a good view! The stay was during Easter and we were also given an Easter bunny chocolate which was a great gesture.
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Price per night from:IDR 5,092,490
Posted on Jun 25, 2026
HW.TANI had a pleasant stay at Hotel Chalet Swiss during my visit to Interlaken.
The hotel has a charming Swiss chalet atmosphere that made the stay feel cozy and relaxing. The room was clean and comfortable, and everything I needed was provided.
The breakfast was good, with a nice selection of bread, cereals, fruits, cheeses, cold cuts, and drinks. It was a great way to start the day before heading out to explore the surrounding mountains and lakes.
The location is convenient, within walking distance of Interlaken West station and the town center. It was easy to get around and access public transportation for day trips.
The staff were friendly and welcoming, and the overall experience was smooth and enjoyable. While the hotel may not be the most modern, it offers good value for money and a comfortable stay in a peaceful setting.
Overall, I had a nice experience and would consider staying here again when visiting Interlaken.
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Price per night from:IDR 3,038,043
Posted on Apr 30, 2026
Guest User
Really great, well-equipped, excellent service, and very complete. It has a wonderful sense of history, and the staff are fantastic. They even gave us lots of complimentary items. I'd definitely choose to stay here again.
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Price per night from:IDR 6,898,393
Posted on May 7, 2026
LLSZ3First, the hotel locations is very near to Interlaken West train station and it's walking distance to Interlaken city centre as well as Interlaken Ost. So it's great and easy access to most of the places like grindelwald, spiez, thun, and brienz.
The hotel itself it's abit old and honestly I dont really like the bathroom as it abit like run out.
The cupboard and hanger also having some dust which makes me feels uneasy.
I booked room with single bed, it has window but because now they are doing some outdoor renovation which blocked the view outside my window, that's really like a minus point to me.
Overall I think, with the price I pay, I should get a better hotels than this.
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Price per night from:IDR 2,406,109