Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on May 26, 2026|Single Room
Anonymous UserThe room was quite comfortable and well-designed. Although it wasn't large, there was plenty of space to store luggage. The outlets included USB and Type-C charging ports, so I didn't need an adapter and had no charging anxiety. The small table and chair were a nice touch, perfect for some light work.
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Price per night from:NZD 375
Posted on May 13, 2026
Bella-maiyaNot bad. The staff were very enthusiastic, and there's a private balcony where you can see the snowy mountains as soon as you open it.
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Price per night from:NZD 524
Posted on Mar 16, 2026|2-Room Comfort
Guest User
The hotel I stayed at this time was very comfortable, but what really impressed me was the breakfast. There was a wide variety of dishes, and everything was delicious, making me feel incredibly pampered first thing in the morning. Fresh ingredients were used, and the seasoning was just right – I couldn't help but overeat!
The dining area had a bright and clean atmosphere, and the staff were very attentive. Thanks to them, I was able to start my day in a great mood. You often see reviews mentioning 'hotels with delicious breakfast,' but this place truly lives up to that. It's a hotel I'd want to stay at again just to enjoy the breakfast. Very satisfied.
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Price per night from:NZD 1,197
Posted on Oct 2, 2025|Deluxe Double Room
Guest UserThis is a lovely hotel with a lot to offer. The location is truly excellent—close to public transport and within walking distance of the main station. The staff were friendly and helpful, and our room was spacious and very clean. The only area that didn't meet our expectations was the breakfast. The selection was quite limited, and the quality didn't seem to match the rest of the hotel experience. It was the one thing we were disappointed with.
Despite the breakfast, we had a great stay and would recommend this hotel for its fantastic location and comfortable rooms.
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Price per night from:NZD 3,132
Posted on Jan 31, 2026
Quacks and Lola
Location
The hotel is centrally located in Interlaken. Interlaken Ost train station is about an 8-minute walk away, and a bus stop is just about 100 meters away. This is very convenient for excursions in the region.
Room
The room was beautifully decorated in an appealing Baroque style, making it cozy and elegant. We also received a nice upgrade to a room with a balcony, which made our stay more pleasant. Unfortunately, cleanliness was a drawback: the silicone joints in the shower showed mold. This is unacceptable in a 4-star hotel.
Staff / Reception
At check-in, Pierre truly impressed us: he was very friendly, professional, courteous, and service-oriented. The rest of the staff was generally attentive and friendly but sometimes seemed a bit unsure and not always entirely competent. Language skills were an issue: German is only spoken to a limited extent, and Swiss German not at all, which sometimes complicated communication.
Breakfast
The breakfast, unfortunately, was very disappointing and did not match the quality expected of a 4-star hotel.
• There was no declaration or allergen labeling for the food.
• The products offered seemed cheap and stale: scrambled eggs from a carton, hard pretzels from the day before, and pastries and bread that were consistently low-quality frozen goods.
On the positive side, the reception actively asked for our feedback after breakfast. After our honest comments, something was brought to our room as an apology. Unfortunately, this included some already moldy berries, which negated the good gesture.
Overall Impression
Despite the beautiful central location, the generally very nice room with a balcony upgrade, and especially Pierre's outstanding service, our stay was overall disappointing. The mold in the shower joints and the low-quality breakfast left a negative impression. For the price and star category, we would have expected significantly more cleanliness and quality. Therefore, we would not recommend this hotel.
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Price per night from:NZD 673
Posted on May 9, 2026
DUDHAT PARTH MAGANBHAIGreat Value & Perfect Base for Interlaken – Hotel Essential by DORITStayed at Hotel Essential by DORIT, it was exactly what we needed for exploring Interlaken.Location: 10/10. You’re 3 min walk from Interlaken West station and right by Lake Thun. Super easy to catch trains to Lauterbrunnen, Grindelwald, or hop on a boat cruise. Tons of restaurants, Coop, and cafés within a 5 min walk. You can’t beat it for convenience.Room: Clean, modern, and smartly designed. We had a Double Room and it made great use of space — comfortable bed, blackout curtains, and a surprisingly good shower with strong water pressure. Not huge, but perfect for travelers who are out all day. The views of the mountains from upper floors are a bonus.Cleanliness: Spotless. Housekeeping did a great job daily, and the whole property feels fresh and new. Breakfast: Simple but quality. Good coffee, fresh bread, cheese, cold cuts, yogurt, and fruit. The breakfast room is small but cozy, with big windows. For the price, it’s more than fair. Service: Check-in was smooth and staff were friendly + efficient. They gave solid tips for hikes and printed our train tickets when we asked. The self-check-in kiosk is also handy if you arrive late.Vibe: Minimalist Swiss design with a boutique feel. No pool or spa, but that’s not why you stay here — you’re here to be out in the Jungfrau region all day. The common lounge area is great for planning routes or chilling with a coffee.Minor notes: Walls are a bit thin — we could hear doors closing at night. Also no elevator, so pack light if you’re on a higher floor. Street parking is limited, but the hotel helped us sort a public lot nearby.Overall: For the location, cleanliness, and price point, Hotel Essential by DORIT is hard to beat in Interlaken. It’s unpretentious, modern, and lets you spend your money on experiences instead of the room. Would definitely stay again.Rating: 4.5/5 Perfect for: Couples, solo travelers, or anyone using Interlaken as a base for day trips.
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Price per night from:NZD 741
Posted on May 22, 2026
Guest UserBreakfast had a great selection and a good view! The stay was during Easter and we were also given an Easter bunny chocolate which was a great gesture.
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Price per night from:NZD 587
Posted on Feb 4, 2026|Standard Double Room
Guest UserIt was really clean, the front desk staff were kind, and it was close to the station, which was great! I had booked a room with breakfast, but both mornings when I went to eat, I was told it wasn't reserved (though I was eventually able to eat), which was a bit inconvenient. The croissants for breakfast were delicious! There's a Co-op nearby, so for dinner, I either bought food there or ate things I brought from Japan. The bread from the Co-op was tasty too!
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Price per night from:NZD 378
Posted on Sep 1, 2025
Guest User
The location of the hotel is very good, very close to the central train station and not far from the Zurich Canal. The hotel's facilities and hygiene are also acceptable, but the attitude of the service staff is very average.
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Price per night from:NZD 701
Posted on May 7, 2026
LLSZ3First, the hotel locations is very near to Interlaken West train station and it's walking distance to Interlaken city centre as well as Interlaken Ost. So it's great and easy access to most of the places like grindelwald, spiez, thun, and brienz.
The hotel itself it's abit old and honestly I dont really like the bathroom as it abit like run out.
The cupboard and hanger also having some dust which makes me feels uneasy.
I booked room with single bed, it has window but because now they are doing some outdoor renovation which blocked the view outside my window, that's really like a minus point to me.
Overall I think, with the price I pay, I should get a better hotels than this.
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Price per night from:NZD 444