Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on May 22, 2026
Guest UserThis hotel was honestly a really good value for the price. The location is very convenient — less than a 5-minute walk from the train station, and there are also bus stops nearby, so getting around was very easy.
It is in a quiet neighborhood with a nice atmosphere. Opening the window in the room, you can see calm and peaceful scenery outside, which made the stay feel very relaxing.
The room and bathroom were nice, and the bathroom had a separate shower area, which was really convenient.
One thing I especially appreciated was the shared dining area. There was a place to boil water, make coffee or tea, and they also provided microwave, basic utensils and tableware. It was very useful for us since we brought some instant noodles and simple food back to the hotel at night. Haha, the selection of one British tea brand they provided here felt even more varied than what I usually see in supermarkets back in the UK.
The staff were also very kind and helpful. I accidentally lost a T-shirt there, but they contacted housekeeping for me and eventually found it. I really appreciated their help.
We stayed here for two nights, and because the hotel was fully booked for our last night in Interlaken, we moved to another hotel that was more expensive. But we still preferred this one because it felt more comfortable and practical for travelers like us.
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Price per night from:CAD 186
Posted on Oct 2, 2025|Deluxe Double Room
Guest UserThis is a lovely hotel with a lot to offer. The location is truly excellent—close to public transport and within walking distance of the main station. The staff were friendly and helpful, and our room was spacious and very clean. The only area that didn't meet our expectations was the breakfast. The selection was quite limited, and the quality didn't seem to match the rest of the hotel experience. It was the one thing we were disappointed with.
Despite the breakfast, we had a great stay and would recommend this hotel for its fantastic location and comfortable rooms.
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Price per night from:CAD 2,204
Posted on Nov 20, 2025|Double Room Twin Deluxe
wvnd3rl12Stayed at twin deluxe room which is newly renovated and on the higher floors. Chose this specific twin room because of its size.
Pros:
1. Hotel staff were friendly both at reception and breakfast
2. Rooms were fairly large and modern, views were incredibly (ask for mountain facing room)
3. They will give you an Interlaken guest card.
4. Location is about 7-10 mins walk from Interlaken West Station and surrounded by high-end shops.
5. There's free self-service coffee and tea making area at one of the floors and its helpful if you have a jug/bottle to fill cold/hot water
Cons:
1. Same breakfast everyday and it lacked variety
2. No kettle nor cups to make hot drinks (notice this is the case with hotels in Switzerland
3. TV channels were mostly in German language
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Price per night from:CAD 362
Posted on Mar 15, 2026|Junior Suite With 2 Terraces
Guest UserWe had a great stay in the Junior Suite, which was very suitable for three people. One of the beds was a sofa bed, but the mattress quality was still comfortable. We especially loved the mountain view from the rooms and could even enjoy the sunset right from our window or balcony without needing to go anywhere. We would also recommend trying their breakfast — it offers a wide variety of choices, including Asian options like rice and sauces. Overall, a very pleasant stay and a room we would recommend.
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Price per night from:CAD 647
Posted on Sep 3, 2025|Standard Quadruple Room
Guest UserCar can park at the hotel entrance free of charge. Room is spacious for 4 people. Staff are friendly and provided us free travel card within interlaken area. My daughters are happy that the staff gave them chocolate and candy were put on the bed at Day 1. 10 minutes walk from Interlaken West Station. Not many choice for breakfast but the taste is good. Hotel cost is super expensive during summer time in Interlaken......but I still think this is a brilliant hotel.
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Price per night from:CAD 402
Posted on Mar 16, 2026|2-Room Comfort
Guest User
The hotel I stayed at this time was very comfortable, but what really impressed me was the breakfast. There was a wide variety of dishes, and everything was delicious, making me feel incredibly pampered first thing in the morning. Fresh ingredients were used, and the seasoning was just right – I couldn't help but overeat!
The dining area had a bright and clean atmosphere, and the staff were very attentive. Thanks to them, I was able to start my day in a great mood. You often see reviews mentioning 'hotels with delicious breakfast,' but this place truly lives up to that. It's a hotel I'd want to stay at again just to enjoy the breakfast. Very satisfied.
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Price per night from:CAD 666
Posted on May 22, 2026
Guest UserBreakfast had a great selection and a good view! The stay was during Easter and we were also given an Easter bunny chocolate which was a great gesture.
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Price per night from:CAD 353
Posted on Jun 25, 2026
HW.TANI had a pleasant stay at Hotel Chalet Swiss during my visit to Interlaken.
The hotel has a charming Swiss chalet atmosphere that made the stay feel cozy and relaxing. The room was clean and comfortable, and everything I needed was provided.
The breakfast was good, with a nice selection of bread, cereals, fruits, cheeses, cold cuts, and drinks. It was a great way to start the day before heading out to explore the surrounding mountains and lakes.
The location is convenient, within walking distance of Interlaken West station and the town center. It was easy to get around and access public transportation for day trips.
The staff were friendly and welcoming, and the overall experience was smooth and enjoyable. While the hotel may not be the most modern, it offers good value for money and a comfortable stay in a peaceful setting.
Overall, I had a nice experience and would consider staying here again when visiting Interlaken.
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Price per night from:CAD 193
Posted on Apr 30, 2026
Guest User
Really great, well-equipped, excellent service, and very complete. It has a wonderful sense of history, and the staff are fantastic. They even gave us lots of complimentary items. I'd definitely choose to stay here again.
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Price per night from:CAD 534
Posted on May 7, 2026
LLSZ3First, the hotel locations is very near to Interlaken West train station and it's walking distance to Interlaken city centre as well as Interlaken Ost. So it's great and easy access to most of the places like grindelwald, spiez, thun, and brienz.
The hotel itself it's abit old and honestly I dont really like the bathroom as it abit like run out.
The cupboard and hanger also having some dust which makes me feels uneasy.
I booked room with single bed, it has window but because now they are doing some outdoor renovation which blocked the view outside my window, that's really like a minus point to me.
Overall I think, with the price I pay, I should get a better hotels than this.
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Price per night from:CAD 189