Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Jul 15, 2026
Guest UserMy overall stay at this hotel in Lisbon was excellent. The room was spacious and newly renovated, and the front desk staff provided exceptionally high-quality service. A major bonus was the unlimited complimentary bottled water available upon request, which is a rare find in Europe where most hotels only offer one free bottle. Another highlight was being able to watch the light show directly from my room every evening. Although the hotel isn't in the absolute city center, it's conveniently located right next to bus and metro stations, making getting around incredibly easy.
The only minor drawback was that the room cleaning wasn't always as thorough as it could be. Occasionally, there were lingering stains or residue on towels, cutlery, or bed linen. I'd recommend checking these items upon arrival and simply calling the front desk for replacements if needed. Overall, my stay was very comfortable, and I'd highly recommend this hotel; its service quality is top-notch in Lisbon.
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Price per night from:MXN3,488
Posted on Apr 23, 2026
Guest User
The hotel is located next to Liberty Avenue, which leads directly to the center of the old town (20 min by walk). Next to the hotel there is a supermarket ”continente bom dia”, where you can have a delicious breakfast and eat hot food. The rooms are nice, the breakfast is delicious. Pena Palace can be reached from the hotel by taxi for €25 (32 km) in a Tesla car. I highly recommend using a taxi in Portugal.
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Price per night from:MXN2,995
Posted on Jul 26, 2025|Classic Double Room
Guest UserFantastic location with fantastic staff. The staff was very helpful with directions and helping me find whatever I needed whether it was sightseeing advice or late evening travel supplies like soda water. They went above and beyond.
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Price per night from:MXN3,925
Posted on Feb 18, 2026|Deluxe Room With City View
Anonymous UserThis hotel is a real gem! The public areas are absolutely stunning, like stepping into a beautifully restored palace—grand, elegant, and full of character. It's the kind of space that makes you want to linger and take photos.
While the guest rooms are more modest, with a simple, 90s-style decor, they are clean, comfortable, and surprisingly spacious, making them perfect for family stays. The breakfast area is equally lovely, providing a bright and pleasant start to the day.
Overall, it's a great choice if you're looking for a hotel with incredible public spaces and practical, family-friendly rooms.
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Price per night from:MXN4,866
Posted on Jun 7, 2026|Standard Room
Guest UserOur go-to hotel in Lisbon. It's well-located (near Campolide and Sete Rios), the front office staff are excellent, the restaurant is very pleasant, and the beds are super comfortable, both in the suites and standard rooms. This is where our son learned to walk in 2024, and where we'll always return whenever we're in Lisbon.
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Price per night from:MXN3,315
Posted on May 11, 2026
Guest UserWe were originally scheduled to fly home on the same morning as our son, but on different flights. Around 5 AM that day, we found out our son's flight was canceled, while ours was still on schedule, leaving us with very little time. Our son wanted to stay an extra day at this hotel to use their gym (we had stayed there for a night two days prior). In my haste to book, I accidentally put my husband's name instead of my son's as the guest. We quickly checked on it after our flight landed, and thankfully, our son successfully checked in. So grateful! 😊 The Uber ride from the hotel to the airport was only CAD$6.
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Price per night from:MXN2,632
Posted on Feb 21, 2026
Guest User
Stayed before but was worse this time.
Bed and pillows were really poor and wouldn't come back because of that. It genuinely gave me back pain and affected my sleep
The room was also too hot.
The internet was sufficient
The breakfast is and was good and the value for money was decent
Location is useful - Bolt to the airport costs less than 5 euros.
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Price per night from:MXN2,107
Posted on Apr 15, 2026
Guest User
Breakfast was great with a wide selection. The beds were good too. In the bathroom, there was only a shower in the bathtub… The spa area, including the sauna and steam bath, really needs an upgrade; both are extremely small and old. The rooftop pool could be used if it weren't so windy.
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Price per night from:MXN4,068
Posted on Oct 31, 2025
Anonymous User
The room with bathroom inside the room with balcony.
No curtains on the beds, the light can bother, no privacy.
There is elevator, no problems with luggage.
There is a kitchen, but is closed in the night time.
The staff was very friendly and helpful.
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Price per night from:MXN300
Posted on Dec 23, 2025
Guest User
The room is spacious. Clean and has good amenities. It smelled bad inside the elevator all the time. The lobby isn't very present with dirty floors. Breakfast was average. The location was good for me, but a few metro stops away from the touristy spots. But it's a safe location w plenty of other hotel chains, office buildings and restaurants.
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Price per night from:MXN3,070