Zailushang1119
September 16, 2024
Xinjiang Building is a very familiar hotel, so when my 90-year-old father and 84-year-old mother said they wanted to go out for a walk, they chose this hotel with a unique environment, a lot of delicious food, and a courtyard where you can stroll. The hotel feels good as always. From the check-in, the thoughtful, fast and meticulous service is everywhere. The yogurt snacks and lamb 🐑 are particularly surprising. My parents are from the northwest, and the three meals in the hotel are too much for their appetite. They keep praising it every time. Delicious, delicious😋We like the specialty coffee in the lobby bar☕️, the hotel is very beautiful, and the photos taken inside are very good. People who don’t know would think they are in Xinjiang. My parents said that they chose a good place and they like it very much. They will come again🤞Let me talk about some problems. On the afternoon of the check-in day, my brother was tripped by a protruding stone on the stone path on the side of the building leading to the Xihan Nang Museum. He fell heavily and his elbows and knees were broken and bleeding. I said that although I was responsible, it was the hotel area after all, and I wanted to talk to the management. My brother said that it was okay to bring my parents out, as long as the elderly were well, our problems were nothing, so forget it~ The next morning I went swimming, after passing the disinfection pool, I was nearsighted + the light was dim, and I stepped on the empty stairs and sprained my ankle, I immediately sat on the ground and couldn't move. The swimming pool staff came to understand the situation as soon as possible. They immediately sprayed Yunnan Baiyao and brought ice to me. After the pain subsided, they brought a bath towel to cover me and helped me to a chair. Later, the lobby manager and a female manager also came and asked if I should call 120 to go to the hospital. Because I could feel that my bones were not injured, and I was with my parents, and the noise here was too loud and affected the elderly's mood for traveling. So after the timely treatment and help from the swimming pool staff, I was able to walk on my own despite my limited mobility. At that time, the swimming pool staff also let me take away the Voltaren ointment they used and apply it at any time. When I left, I specifically went to the front desk to ask their names to express my gratitude. Thank you, Shi Xinling Coach Deng Guoxi, thank you to the two beautiful girls Fu Guoxiang and Hui Yiyi for spraining my ankle in the swimming pool. It was really embarrassing. Luckily you helped me. I don't know whose Voltalen I got because I didn't wear glasses at the time and couldn't even see your faces clearly. But my sincere gratitude is clear. Our family of six stayed in the hotel and two of them had problems. My brother said that it is a blessing for the elderly to go out and come home safely, and other things can be ignored. However, it is also the responsibility of responsible guests to remind the hotel's facility management department, because from the perspective of HSE management: all accidents are preventable.
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