This hotel has been my ‘home’ for a business trip that turned out to be the best hotel experience I ever had. Usually a great experience is based on cleanness level, quality food, spacious comfortable rooms, a nice pool, spa etc. This hotel has them all at superlative level, but this was not the best part about it. I have had the best care I could imagine from the moment I arrived until my very last moment there. These people really understand hospitality and went above and beyond to make sure I am experiencing the tastiest food, the cleanest room and the greatest care. From the moment I walked out of the room until the evening when I was returning to the hotel, there were people saying hello, asking me about my day, giving me advice on what new food to try, which places to visit, and even which hospital to visit when I was in need. Their attention to detail is remarkable, from remembering that I have a sweet tooth in the morning and preparing unique deserts (not from the menu) to knowing that I prefer tea instead of coffee in the morning and bringing the tea to the table without even having to ask. I was overwhelmed with the level of attention that these people gave me. Every single day, for more than 3 weeks, they made it special. I felt incredibly cared for, spoiled and surprised with amazing food, and it really felt that I had good human connections with each person I’ve been talking to. Moreover, I felt very safe in the hotel, my room was spotless every single day, I had absolutely no extra ask as everything was just the way it should have been. It is a very nice hotel with multiple restaurants, great spa, good privacy level, nice clean 24/7 gym, great room service, tasty chai, and amazing people. I cannot stress enough how wonderful they made me feel. Thank you from the bottom of my heart to chef Dola who helped me every day to pick out my breakfast options and made great deserts. Also, special thank you to Surbhi Kumari, the manager who has helped me in a delicate moment when I needed help, but also made sure that I dont leave the hotel without beautiful gifts she left in my room before I left. Thank you to the duty manager who was on duty on the day I left and noticed that I was in a rush, so he took all my bags and invited me to go have breakfast while he prepared all the paperwork and finale arrangements. I really appreciated that you notice my time management struggle and you helped me without even asking. Thank you to all who I’ve met, you’ve made my state wonderful! I am recommending your hotel to any of my coworkers who will travel to Bangalore and hopefully I will return sometime. Dear people, dont hesistate to book this hotel. Its really an incredible experience.