Crystal Palace Resort

It’s exactly what you would expect for a $78 per night hotel. All the basics are covered with no frill.

Overall we were very pleased with our stay. The room was clean. The bed was pretty comfortable and the only complaint we had is the bed spread looked like it was from the 80’s. Check in was quick and the front desk lady was very polite. Will definitely book here again.

The motel is nice, very clean, nicely updated, quiet and conveniently located close to the highway but also not far from the beach. The staff was very nice and accommodating. Will definitely stay here again.

The room was clean and quiet and the bed was comfortable. However, the scent of Fabuloso cleaner was so intense, it permeated into my clothes and had me coughing a lot of the night. There was no toilet paper roll holder or hand soap. Although the property was supposedly completely renovated, you can see that wall damage was painted over. There are few choices to stay in Crystal Beach, so glad they were there, but the room was not worth the money I paid for a night.

Hotel is pretty cute on the outside. Rooms are VERY dated, but also very clean and reasonably priced. Bed was comfortable. Was too cold for the pool. Only complaint is how DARK the room was, a particular pet peeve of mine. Literally one lightbulb in the bedroom area and no lamps.

Came to the island for a wedding and when we walked into the room we thought it would be okay. Even though the large black trash bag out front of our room(which stayed there all weekend) should have rang a bell it was nothing fancy at all! Changed and left, came back that evening to find that our sheets had what looked like blood (not food) stains on them. My husband pulled the top comforter back to remove the sheets and the comforter as well had blood stains underneath it as well as the pilow cases. There was also dried noodles on the fitted sheet. There are no phones in the rooms and as late as it was no way to contact management. No remote for the tv and buttons did not work on the tv. Woke up to shower and there was no hot water and we were only given 2 of the smallest towels to share for 2 days. So after a cold shower went to blow dry hair and plugs did not work. I spoke with Management and they apologized of course and moved our rooms. This room was a little bigger and cleaner however plug ins in bathroom sink area didnt work again still no hot water even colder water with less water pressure. No coffee pots, no phones, no amenities what so ever! Terrible experience and would not recommend staying here to anyone.

Front office staff was friendly and the check-in was quick and simple, i will definitely stay again

We love the updated rooms , quietness and so convenient. Everything we needed was right there. Will be back come February.

Upon arrival checking in was very easy, lady at office was pleasant. I did have to return to get code to wifi (will address this later) This is an old building that has been updated and I was impressed that it looked as nice as it did. I found the king room to be spacious and clean. There are security lights at night that make going to and from car safe but they did not stay on long enough next morning when I got up to be on beach at sunrise.There are no phones n the room but my Verizon worked perfectly thank goodness because the internet didn’t work so great for me. The weather was in the low 80s and the ac worked fine plus there is an added fan on the wall. Now I want to address some things that could use improvement or just need to be addressed. These are specific to my room on the second floor. Ad stated 40in tv which it was not pretty sure it was 32 in but still that was fine. There is not cable/satellite it is analog and will loose signal at times but there was still tv. There is no coffee maker but is a microwave and small fridge, but be careful mine froze everything overnight while on lowest setting. I guess my only complaints would be the large gap at the bottom of the door, I had to use one of the 2 towels in room to cover this because mosquitos would have taken over otherwise. I would have no problem returning as long as not in peak season because prices do get very competitive as expected in a beach town.