Guest User
October 19, 2021
A huge disappointment (caused in part by myself - because I didn't read fully the feedback from hotel based on previous experiences form past our own / family members / friends). I asked for a luxury suite in the manor house, trusting in the already excellent experience, without even looking at the confirmation, I paid the requested advance. Instead of the spacious, two-space (60 sqm) suite, I got a medieval urban -max 20 sqm -cross "suite". Justification: The requested suite will not be rented for two people. "Can't book either." It could have been interesting. . Since the receptionist said it was very nice, at least let's see, we checked. The concept of "very nice" is a matter of point of view. We didn't have that. Reception: we do not provide two bedroom accommodation for two people. I indicated that we would not accept and leave. Suddenly it became a 2 bedroom accommodation, but it no longer fit into it. We never went home from any place with such a bitter taste, but it exceeded our tolerance threshold. So far, I have recommended this accommodation to everyone, family and friends. It ended yesterday at 3 p.m. By the way: the pictures on the website of hotel ... not really reflecting to the valid situations