Name: Sercotel Amister Art Hotel Barcelona
Address: Barcelona, Spain
Rating: 8.1

Spain

Madrid

Toledo

Barcelona

Granada

Bilbao

Seville

The hotel offers great value for money, considered quite good by European standards. It's right next to Madrid Metro Line 2, making it very convenient for accessing major attractions and shopping centers. Highly recommended.

It is convenient to go to the airport. You can use the bus card to take bus No. 200 directly to any passenger terminal.
Although the breakfast is relatively simple, it is cost-effective among similar hotels in Madrid.

The service was great. Since we had to fly very late at night and early the next morning, there was a special pick-up at the airport to the hotel. They also helped us make an appointment for the next day's airport pick-up. The room was really big, which is rare in European hotels. The price was a little high if it was near the airport, but it was acceptable considering that it included pick-up and breakfast.

It was spacious and comfortable. The kitchen was very convenient, with a microwave, induction cooker, cooking utensils, tableware, a refrigerator, detergent, etc. The room smelled good and felt clean. It was inconvenient that there were only a few electrical outlets in odd positions, not next to the bed.

Location is good, in the heart of the old city.  Hotel and rooms are average/good  We had a good stay.  However all these experience were spoiled by the poor services of the waitress during the breakfast.  The waitress were cool and seemed to have very bad mood.  The breakfast room was closed using a rope until the waitress came and slowly checked the customers one by one.  The waitress were impolite and even told the customers to eat in certain manner.  The hotel rating would be much better if they have better training to their waitress.

The room is large, but there is no scenery to see. I thought that the crater view room was a viewing room. What material was lower than the room in the lobby. The windows could not be opened. The narrow patio was the window of another building. Breakfast is OK. However, the hotel is adjacent to the bullring and there is a concert at 10 pm, which is a bit noisy.

The hotel is fine enough with a good location but very unwelcoming…. The person who checked us in was not friendly at all…. No Hello or anything..  Could not even find the wifi password. 

The following morning we saw her again as we were going out for a walk and she was coming in…. Again, no acknowledgement at all…  far different from our last hotel where the receptionist even asks if all is good with us upon seeing us a second time.

El hotel no está muy bien ubicado, no tiene estacionamiento propio y es muy difícil estacion**** cerca. El hotel esta bonito y tiene todo lo necesario para un estancia agradable pero si es muy complicado estacion**** cerca.

The hotel is not very well located, it does not have its own parking lot and it is very difficult to park nearby. The hotel is beautiful and has everything you need for a pleasant stay but it is very difficult to park nearby.

The front desk staff was excellent. I arrived early, and since a room was available, they kindly offered me a complimentary early check-in. I truly appreciated their flexibility.

The room door was a bit tricky. After swiping the key card, you needed to push it quite firmly to open it. I struggled to open it a couple of times, thinking it was faulty. I eventually called the front desk, and they clarified that I simply wasn't pushing hard enough.

Guests can go up to the rooftop terrace without a reservation to take photos, offering fantastic views of the Sagrada Familia. The hotel's close proximity to Sagrada Familia also means you can easily visit in the morning to capture its reflection.

At first, we were given a room on the first floor, which was very dark, with a view over the roof. The bathroom had a very strong smell of cleaning chemicals that could not be aired out, so we asked for a room change. We were then moved to the third floor, which was much better – brighter, with a view of the street, and generally fine.

However, the cleanliness of the rooms leaves a lot to be desired. There was a lot of dust in less visible places, the bathroom floor was not properly cleaned, and both the shower and bathtub would benefit from a thorough cleaning and refresh.

Overall, the hotel is pleasant, but cleanliness definitely needs improvement. Breakfasts were very tasty, although we missed having fresh vegetables.

This hotel is in a very good location and their people are very kind, we arrived around 12:30am to the hotel, the breakfast is very good, my kids enjoyed the swimming pool

Sercotel

Columbus

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