Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Apr 12, 2026
Anonymous UserFacilities: The hotel's most attractive features are the water park and theme park, enough to keep kids entertained for a week. Even during the Easter holiday, there were hardly any queues for any of the attractions, making for a fantastic experience. Some of the video game equipment was broken and needed repair or replacement. However, the rooms were exceptionally well-maintained; the carpets and sofas were spotless, unlike many hotels that have been open for years. The cleanliness was outstanding, giving both children and adults peace of mind.
Cleanliness: The most commendable aspect was the impeccable cleaning of the rooms, carpets, and sofas. The bedding was comfortable, and the towels were of good quality.
Environment: The hotel offers shopping, leisure, and entertainment options, truly providing a one-stop service for travelers.
Service: The service was standard; nothing particularly outstanding or bad.
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Price per night from:KRW 1,592,569
Posted on May 6, 2026
Guest User
We had a wonderful stay overall. The hotel itself was great, everything was well maintained, we had in total 4 rooms and the kids had an amazing time throughout the week. The atmosphere and facilities really made it an enjoyable holiday for us.
The only aspect that fell short was the food. Having stayed at several 5-star all-inclusive hotels before, we were expecting a higher standard and more variety. Unfortunately, the buffet felt quite repetitive over the week. We especially missed the traditional Turkish charcoal-grilled dishes such as Adana kebab, Urfa, lamb shish, and chicken shish, as well as items like içli köfte, which would have really elevated the dining experience.
This feedback is shared with the intention of helping improve what is otherwise a fantastic hotel. We truly loved our stay and would happily return if the food offering was enhanced.
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Price per night from:KRW 1,288,183
Posted on Mar 18, 2026
Rubz@
We recently stayed at Rixos Premium Belek and overall the hotel was truly beautiful. The resort itself was impressive — the architecture, landscaping, and overall atmosphere were stunning. The rooms were spacious, comfortable, and well designed. The food quality was also very good with a wide variety of options, which we really enjoyed.
However, there were a couple of points that I believe the hotel management should pay attention to.
Before our arrival, our confirmed reservation was attempted to be cancelled twice due to what was described as a “local market / nationality agreement.” As guests, this was quite concerning and stressful since it happened very close to our check-in date. Fortunately, the issue was eventually resolved and we were able to keep the reservation, but situations like this can affect guests’ confidence when planning their stay.
During our stay, we noticed that the service in the buffet restaurant could have been more attentive. On one evening, the waiters passed by our table several times without offering drinks or asking if we needed anything. At one point I asked for a fork, but unfortunately it never arrived before the restaurant was closing. The staff did not appear very attentive or welcoming in this area.
On a more positive note, the service at Piazzetta Italiana was very good — professional, attentive, and a clear highlight of our dining experience.
There was also a small incident in the lobby area that felt disappointing. While a staff member was refilling welcome snacks and drinks (presumably for arriving guests), I approached to take a juice and was told quite abruptly “not for you.” While I understand there may be rules, the way it was communicated felt impolite and not in line with the level of hospitality expected from a hotel of this standard.
Aside from these points, the hotel itself was excellent and offered a very beautiful environment for a holiday. With more consistency in service and guest interaction, the overall experience could easily match the high standard that the resort represents.
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Price per night from:KRW 1,835,386
Posted on May 1, 2026
Guest User
I want to share my impressions of our magical vacation at the Xanadu Resort Hotel in Belek. We have a lot to compare it to (we've traveled extensively), and I can confidently say: this was truly a heavenly, top-tier vacation.
Everything was wonderful — from check-in to check-out. I'd especially like to highlight: it was spotlessly clean everywhere, the grounds are huge, green, and meticulously maintained. Thanks to this, it never felt crowded — you could always find a secluded spot for a peaceful rest.
The food was a separate delight. Everything was very exquisite, the ingredients were high-quality and fresh, and there was a huge selection of dishes — from confectionery masterpieces to hot meals. The assortment was so wide that we couldn't even try 10% of it during our entire stay.
In every corner of the hotel, you could feel the staff's care. Everyone was smiling, friendly, and ready to help. Special thanks to the front desk staff (unfortunately, I didn't catch their names, but they were very warm and professional people) — they welcomed us warmly and promptly resolved all our check-in issues.
I recommend this hotel to anyone looking for a refined, comfortable, and flawless vacation. We will definitely be back with the whole family, all of us!
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Price per night from:KRW 533,593
Posted on Apr 20, 2025
Guest User
Crystal Family Resort – Not What We Expected, But Tours Were Fantastic!
We spent our holiday this year at Crystal Family Resort & Spa. The hotel’s location and facilities for children were nice. The indoor pool was sufficient, and the animation team did their best. However, the hotel as a whole didn’t quite meet our expectations.
Our biggest disappointment was definitely the food. It felt like we were eating the same things every day: beef liver, chicken, chicken, fish once or twice… and then back to chicken and liver again. It was as if no other types of meat existed! There was almost no red meat, and most of the food was dry and lacked flavor. Our kids also struggled with the meals, as there wasn’t much variety or a special corner catering to their tastes. The buffet looked big but the content was poor. Desserts looked good visually but were quite tasteless. From a five-star hotel, we expected much more care and quality.
Room cleaning was okay – it was done daily – but there were occasional misses. Sometimes the minibar wasn’t restocked, towels were forgotten. The reception staff were generally helpful, but during busy hours responses were slow.
The spa area was nice, but prices were a bit high.
Now to the best part of our vacation: the tours!
Instead of staying inside the hotel all day, going out was the best decision we made. As we had done before, we booked two tours from Sputnikturkey.com, and both were excellent:
1. Super Combo Tour – rafting, zipline, buggy… All in one and full of adrenaline! Even though the weather was cold, it was still super fun.
2. Green Canyon Tour – A calm and peaceful boat trip in nature. The scenery was absolutely breathtaking.
Both tours were very well organized, and the price was much more reasonable compared to what the hotel’s in-house tour desk offered. We had a great time and the tours helped us forget the hotel’s shortcomings.
In summary: Crystal Family was just “so-so” for us. We really didn’t enjoy the food — the constant liver and chicken dishes became annoying. But thanks to the amazing tours we booked outside, our holiday turned out great in the end. We wouldn’t return to this hotel, but for tours, our go-to will always be SputnikTurKey.com!
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Price per night from:KRW 694,318
Posted on May 14, 2026|008 Swim Up Room (+16)
Guest User
For this price, a room with direct pool access and a private sun terrace – this is a really good hotel.
**Location**: 2.5 km from the sea, but there's a shuttle every 30 minutes. I didn't go to the beach as it was still too cold for me to swim. My goal was just to sunbathe).
I really liked the idea of separate zones for families and adults. I saw them denying entry to guests with children in the adult section, which is great. It's quiet there, no music, just perfect.
Near the hotel, there are pharmacies, a Migros supermarket, and Land of Legends is a 15-minute walk away. A taxi is 10 euros one way, but walking is better.
**Room**: The room is simple but modern. However, the toilet smelled of cat urine, and the smell wasn't removed. I wasn't moved to another room. A bathrobe is by request; the first one they brought was ripped and too small. I asked for a replacement and got an acceptable one. No body lotion. Plenty of outlets, and the bedding and bed are fine. Overall, the cleaning is good.
**Food**: Good. Always a good selection. Once there was smoked red fish for breakfast and once crayfish for dinner. But it seems there are few beef dishes. The snacks are a bit strange and pointless.
**Drinks**: The cocktails in the lobby are awful; they're more or less okay at the adult-only bar.
**Service**: The staff are responsive to requests and complaints. The restaurant also has good service; you don't have to go to the bar yourself, the waiters are excellent.
**Downside**: On the -1 floor, in the adult zone, there's a disco from 11:30 PM. The music is so loud you can hear the song lyrics in your room. Those sensitive to noise definitely won't be able to sleep.
Extending the room for 7 hours due to a late flight cost 140 euros – which is not reasonable.
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Price per night from:KRW 400,302
Posted on Dec 14, 2025
Mikhail Iumashev
I stayed at Regnum Carya on my own and was very happy with my choice. It’s an excellent option for both a relaxing getaway and a comfortable solo vacation. The hotel grounds are large, beautifully maintained, and very scenic — perfect for walking, reading, or simply enjoying the atmosphere. The room was spacious, modern, and very comfortable, with excellent soundproofing. Housekeeping was high quality, and everything was always clean and well organized. The food was outstanding: a huge variety of dishes, all delicious and diverse, making it easy to choose meals to suit any mood. I was especially impressed by the level of service — the staff were polite, attentive, and not intrusive. Traveling alone felt comfortable and relaxing. The spa is excellent, the pools are great, and there are plenty of opportunities to stay active or simply relax on the beach. Regnum Carya is a perfect choice for solo travelers looking for a high-quality, peaceful, and truly luxurious holiday. I would happily return again.
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Price per night from:KRW 1,812,054
Posted on Jul 18, 2024
Guest User
This is a very cost-effective hotel, and is worth recommending to middle-class families. The swimming pool, slide, children's games, restaurant, and beach are all impeccable. My child thinks it is the best place she has ever played abroad, better than Bali, Indonesia. There are also shortcomings. Some people at the front desk are not proactive in service. For example, the front desk on duty in the afternoon of July 12 did not explain how to use the wifi, but this is just a few cases. The overall service of the hotel is satisfactory.
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Price per night from:KRW 478,937
Posted on Sep 6, 2024
Guest User
I like the hotel, it was my second time on holiday with my children. The service is up to par. The food is delicious. There are no slides in the pool for children, although they used to be there. But there is unlimited access to the amusement park. It's a pity that it was possible to book a room through the app only for three adults and I had to pay extra for the children on site. Overall, the holiday was a success, thanks to the staff!
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Price per night from:KRW 1,150,572
Posted on May 3, 2025
Guest User
I met perfectly, on the recession, the Russian-speaking Sergey told everything, explained. The room is small because there is another one-sleep room in addition to a two-bedroom bed. No TV or refrigerator worked. The tea was both coffee and tea and sugar filled. Cleaned well, it was visible on the balcony and the sleek. In the room, the insulated carpet and slippers and coats are not provided. The safe is 3 euro day, we didn't take. Towel 1 euro day for rent, too. Since the beginning of May the Swedish table was absent. But hungry never left. What gave, then eat. Not comfortable and much was just thrown out because we didn't eat it. Tea and coffee machine and a heavily diluted lemonade in free access from morning to 22:00. Also from 17 to 18 snack-cookies. The sea is close in five minutes, calm without waves, swim. The pool on the territory with a mountain is very small and cold. In general, for such money is not a bad turbine on the sea. The tourists were few. But this village is to go somewhere to have fun, next to the bus stop. They went to Belek and Legend Park, I liked it very much.
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Price per night from:KRW 104,558