Ibis Styles Hotel

Ibis Styles Hotel Reviews

Ibis Styles Hotel

3-5 Floor, No. 39, Daye Road, Chengdu, ChinaView Hotel Details
Ibis Styles Hotel
Ibis Styles HotelIbis Styles HotelIbis Styles Hotel
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Ibis Styles Hotel Guest Reviews

4.7/5
Amazing
707 Reviews
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(707)
Positive reviews(693)
Reviews with photos/video(145)
Awesome rooms(194)
Friendly front desk staff(68)
Classy environment(48)
Large rooms(45)
Delicious breakfast(38)
Great location(29)
Convenient for shopping(13)
Convenient public transportation(12)
Negative reviews(14)
Yen Ping
Executive Suite
Checked in May 2024
Family
1 Reviews
4.7/5
Amazing
Posted on May 19, 2024
Room is spacious, comfortable and clean. Bed is big and comfortable with two different types of pillow (soft and firm) provided. Breakfast has relatively good options to choose from. The hotel also has a free self service laundry room with washer and dryer which is convenient for guests who need to wash their clothes. The hotel also has a cute robot Xiao Yi who delivers items to guest rooms. Location is good as it is about 15 mins walk from tianfu square and 15-20 mins walk from chunxi road. The nearest metro is about 9-10 mins walk. There are also some food options nearby the hotel if you need any food. During the day of my checkout, the staff kindly allowed me to extend my checkout to 2pm. Overall, I would recommend staying at this hotel.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
WillyYu
Superior Double Room
Checked in May 2024
Family
4 Reviews
4.5/5
Great
Posted on May 29, 2024
good service from front desk staffs and floor service aunties, strongly recommend to stay in this hotel
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Ops 500
Parent-child Family Suite
Checked in May 2024
Family
2 Reviews
3.2/5
Posted on May 5, 2024
Hotel location direction is digitally attached on the check-in voucher, if arriving by Metro. However, to Hotel need to walk some distance and attractions need to take Metro. Shops, street foods and restaurants are available nearby. Hotel provide daily house keeping for room. Morning breakfast very basic, but constantly replenish by staff. On arrival our family room no.8810 toilet bowl chocked, room telephone was a auto answering pre-recorded message, has to report fault at Reception counter. On day two, again toilet bowl was chocked, three hours after fault reported nothing was done, even after Reception staff has sent message to maintenance. Receptions staff advise not to flush used soiled toilet paper into bowl to prevent future chocking, very strange suggestion in 2024 era, was resolved eventually. Our flight was cancelled and was delayed by a day, due to bad Tornado Storm, fortunately with Trip assistance, the Hotel's is kind enough to reimbursing our first day no-show. On day two check-in at about 6pm, the Receptionist counter staff were confuse after checking their record, take around 20 to 25 minutes to resolved and finally check us in. Overall Chengdu is a great destination, with many attractions and easily accessible by Metro. Ibis Styles Hotel with staff area of improvement, will definitely make this RMB975 Hotel excellent!
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. We will inform the relevant depar**ents of the opinions for rectification, and strengthen the service awareness of the staff to improve the service quality. If you come to Chengdu next time, I hope you can book this hotel again. Please contact our Xiaoyi Butler in advance to give us a chance to apologize. Looking forward to seeing you again!
Guest User
Queen Room
Checked in Sep 2023
Couples
3 Reviews
5.0/5
Outstanding
Posted on Sep 19, 2023
Overall it's a good experience for me staying here. Location is quite happening with 15-25 minutes walking distance from Chun Xi street. The room is spacious enough to put luggages for 2. Hand wash basin located outside of the bathroom so it's more convenient. There is a window to view the decorations and you can even see the window of another room's from inside, so sound proofing at that the window part is weaker. You also have to walk up some staircase to access the hotel lobby so people with wheelchair may find difficulty.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
2-bed Room
Checked in Dec 2023
Friends
3 Reviews
4.5/5
Great
Posted on Dec 18, 2023
Excellent location with friendly and helpful staffs! Popular restaurants are just located next door.
Response from Property: Hello! We met you by chance. You chose us by chance. There are too many choices in life. Every choice you make is a kind of fate. Thank you for the fate that allows us to know you. Yours Your thoughtfulness and care will surely bring you a lifetime of warmth. We look forward to seeing you again!
Catty
Parent-child Family Suite
Checked in Nov 2023
Friends
4 Reviews
5.0/5
Outstanding
Posted on Nov 13, 2023
Reception provided extra support to help us called a car to train station. Thank you for a great service mindset.
Tan93
Queen Room
Checked in Oct 2023
Family
15 Reviews
5.0/5
Outstanding
Posted on Nov 1, 2023
Extremely good location, with many restaurants and convenience stores around. Walking distance to Taikoo Li and Chunxi streets. The room is comfy and spacious. Highly recommended
Response from Property: Dear guest, thank you very much for your praise of our hotel and your affirmation of Xiaoyi's service. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Superior 2-bed Room
Checked in Oct 2023
Other
1 Reviews
4.5/5
Great
Posted on Oct 13, 2023
Clean room and great friendly service. The location is good, with public bus stops right in front of the hotel’s entrance. One important possible improvement the hotel can make is the English name hotel sign. It is small and not facing the front, and is “buried” under all the competing surrounding signs from other businesses, making it hard to locate the hotel. We walked past it and had a difficult time finding it. Our friend had the same experience. The entrance has many high steps from the road and is not wheelchair accessible. Guests with larger than carry-on size luggage may have a difficult time. I would still recommend it because of the cleanliness and helpful staff.
Response from Property: Thank you very much for your support. Looking forward to meeting you again and wishing you a happy life!
ng
Queen Room
Checked in Sep 2023
Couples
1 Reviews
5.0/5
Outstanding
Posted on Sep 21, 2023
Wonderfull services! Highly recommend
Do
Superior Double Room
Checked in Apr 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on May 1, 2024
Great stay.
JYSYUN
Queen Room
Checked in May 2024
Couples
8 Reviews
5.0/5
Outstanding
Posted on May 17, 2024
I am continuing to stay at this hotel in Chengdu. It has a washing machine and dryer, so it is suitable for long-term travel. The staff is very friendly and accommodating my needs. It is also close to the panda base.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Superior Double Room
Checked in May 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on May 15, 2024
Environment: Located near Chunxi Road, in the city center, good location Hygiene: Auntie cleans every day and is very careful Service: Front desk guy, beautiful girl, enthusiastic service Hygiene: OK It is very convenient to go to Chunxi Road and Taikoo Li, and the front desk also delayed our check-out
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
zhangzhu
Superior 2-bed Room
Checked in May 2024
Friends
2 Reviews
5.0/5
Outstanding
Posted on May 12, 2024
The hotel waiters, Xiao Zhang and Xiao Zhong, were very warm and gentle. The hotel style is neo-Chinese. There are washing machines and independent dryers. There is also a small refrigerator in the room. The overall stay was very good. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
旅游中的獅子
Superior 2-bed Room
Checked in Apr 2024
Friends
5 Reviews
4.0/5
Very Good
Posted on Apr 22, 2024
The location is not really next to Chunxi Road Pedestrian Street, but it is still 5-7 minutes away, which is acceptable. I also go to Pedestrian Street and Taikoo Li almost every night to eat and stroll. The hotel is 3 minutes away from the Sichuan Face-Changing Performance Venue "Furong Chinese Essence". It is very convenient to return to the hotel after watching the evening performance.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Queen Room
Checked in Apr 2024
Friends
1 Reviews
5.0/5
Outstanding
Posted on Apr 4, 2024
The room is big, the service is good, the room facilities are good, the view is good, the breakfast is rich, and there are special noodles. The robot delivery is very convenient. I am very satisfied with my stay. It is worth recommending. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!