Hotels near iShop Cloverdale in Cloverdale

This hotel is really not of Holiday Inn standards. Firstly they charge the number of days stay and a $250 deposit as soon as you check in! And they took $500 deposit from someone else I know who checked in the same day. All the hotels I have stayed only take a token deposit to ensure the credit card is real. The some of the staff do have trouble speaking English, it seems they have not arrived from Punjab very long ago. The room we had did smell stale and musky. This is purely down to lack of refurbishment, with a couple of free standing lamps, the lighting is very poor. But it’s fairly clean despite its age thus not a poor rating. Try and get a room at the rear as there is traffic noise with a busy dual carriageway right outside the front. Swimming pool is very small, only good enough for kids. On checkout, I requested if they could store my bags as my flight was later in the day. They said they had absolutely no where to store them for a few hours. Whilst the staff are polite, they did not seem very helpful. Hotel seriously needs refurbishment if the rooms are anything like we had. And they need to stop taking full payment in advance with a deposit.

After the epidemic, the hotel has been renovated. Even the rooms without sea views are also very spacious. The opposite side of the road is facing the seaside, and next to it is Master Tian’s Hunan cuisine. Breakfast is served downstairs. can try

This place is relatively biased, and there are fewer taxis than there. The hotel is 1.2km away from lougheed station. It is very inconvenient to go by car every day in winter. This hotel is not a good choice for Chinese people, but this The hotel is relatively cheap. If you want to live a little better, it is recommended to be more convenient in metrotown. There is a small train station next to it. There is also a Regent Plaza and Datonghua Supermarket. You can eat Chinese food and buy some domestic ones. Other things are that there will be more Chinese people there. They can speak Mandarin, which is convenient for eating and shopping. After all, there is a large shopping mall there, and it is more convenient to take a car.

We were fortunate to find this property after the original hotel we booked gave away our handicap room. The staff was accommodating, understanding and extremely helpful. The rooms were clean, and the complimentary breakfast was perfect. I would recommend this property for anyone looking for a safe, clean place to stay. The staff ALL deserve kudos from the front desk, to the maids and the lovely ladies making breakfast. Top notch property.

And its satisfaction! The two landlords took the initiative to upgrade the room for free. There was no breakfast, and they made breakfast according to my preferences every day! The environment is elegant, comfortable and warm! The service is really the most satisfying time for all the hotels and homestays I have ever stayed in! Recommended to me a lot of friends! This will be my permanent place to stay!

This is a fine 3.5* hotel, with great service, solid complimentary breakfast, comfortable beds, quiet rooms, small but good fitness room, and attentive housekeeping. Parking is easy. There's lots of restaurants, shops, grocery stores nearby. For price paid, I would come back here again. You're 40 minutes to the heart of Vancouver but the cost differential is huge.

The hotel is in Surrey, far from Vancouver, and the bus is also convenient. The entire suite is large, kitchen and living room, suitable for self-driving family living, living room sofa bed.

We are BW frequent guests in the highest member category and were staying here on points. At check-in, the front desk clerk said he would have to charge a $150 deposit. I refused and offered to cancel our reservation and go elsewhere. This was a simple, somewhat outdated motel with no restaurant or amenities and I saw no reason for a deposit. The clerk explained that some of their guests damaged their rooms. I assured him that would not happen with two senior citizens with a long track-record with Best Western. He called his manager, Mr. Sav Singh, who apparently refused to waive the deposit. Next the clerk suggested that I give him $150 in cash which he would return the next morning at checkout. Again I refused. This argument went on for quite some time and I told him it was getting late and we needed to go elsewhere. He finally relented and we got into our room which was clean and serviceable but very old looking with lamp electrical outlets and room fridge quite worn out. The clerk had kept insisting that he had to collect a deposit because it was the policy at their property. Afterwards, I went back to their website because I didn't know how I had missed that. The policy posted on the website states, ”Pet Policy: Pets allowed with restrictions, $20 per day with $150 refundable deposit (due at check-in).” As we had no pet, it was completely out of line for the clerk or the manager to demand a deposit from us. After staying at Best Westerns often for the past 20+ years, we can say this was the most unpleasant of all!

A nice, comfortable hotel. Staff was friendly, easy check-in. The onsite Moxies restaurant was convenient. The amenities, were decent as well. The rooms are clean, comfortable, modern, with very high ceilings. There is really nothing that was negative.

Thank you for the opportunity to describe my Inn at the Quay experience. I was booked for a day procedure at Royal Columbian Hospital at 6:00AM on Saturday May 20. Because I was travelling from out of town and had to be driven home (as a requirement of the procedure) I elected to travel by train to Vancouver and then New Westminster on the day before, Friday. On Tuesday May 16 I booked a room at your hotel for the night of the night of Friday May 19 for $389.00 ex-taxes. My plan was to take a cab to the Hospital and then my daughter was then going to drive to town to pick me up and drive me home after the procedure on Saturday. After travelling to New Westminster I had time to kill because I called the Inn at the Quay to see if I could get an early check in but was told that you were very busy and that was not possible. The hospital recommends attending with only your care card for security reasons. For this reason I had my BC Care Card and the credit card I used to book the room in my cellular phone case. During my wanders I lost my phone. Fortunately I had a significant amount of cash so I got a cab immediately and attended at your hotel. I explained my situation to the clerk on the desk and she said that she could not check me in without the credit card I used to book the room. I asked her if you would charge that card with the room price if I had not shown up and she agreed that that was the case. When I asked if she could just charge the card and let me stay she said that the situation was different and was against your policy. I questioned her further and she summoned a person form the back office who agreed that the situation was completely different and actually said “Sorry, we can’t help you.” When I suggested cancelling the credit card transaction and paying in cash that suggestion was also turned down. Reason was lost on these two minions that are trained to be slavishly obedient to your rules and policies. I am sure that if you question these two they will agree that I was polite and courteous throughout our encounter. After several attempts at circumventing their indifference I felt that I should leave before I started to get mad. As a competent, attentive and businesslike hotelier I am sure you are aware of the saturation in your market on any given day. If you harken back to May 19 you will recall that all of the other hotels in New Westminster and as far as Port Coquitlam were completely booked. No matter, I was able to avail myself of a comfortable chair in the admitting lobby of the Royal Columbian Hospital from 4:00PM on Friday until 6:00AM the following morning. Except of course when I had to leave the admitting lobby while the janitors polished the floors. Because the Emergency Room lobby was full I was able to meet some of the interesting local street residents that were outside at 2:30AM. The questionnaire you emailed me “after my stay” to comment on my experience does not have sufficient space to fu