Guest User
June 3, 2024
I had a 3-night stay with my sister to relax and unwind and we weren't disappointed. The staff were all very friendly from the onset and nothing was ever too much trouble. We were greeted by the lovely Emily who was very personable. Our room was lovely, clean, and spacious, and the beds were extremely comfortable. The food was tasty and healthy and the restaurant was managed well by Marius, who was charming and made everyone feel comfortable and important - one evening the service was a bit slow and some people were complaining. However, Marius kept the staff and the atmosphere calm, which still resulted in the majority of the guests having a pleasant dining experience. All the waiting staff were friendly, but Kaitlyn stood out; she was very knowledgeable regarding the ingredients in the meals, as I am gluten intolerant, and was able to advise me confidently. We had a few treatments which were all lovely; the Elemis facial which I had with Nela, was wonderful. It was very busy, (half term) which resulted in not always being able to relax around the pool area, although there were plenty of other areas to relax. We had a wonderful few days and will definitely be returning.