Irene
December 4, 2023
I have stayed at this hotel on numerous occasions. This time around- I was very disappointed due to the noise and disturbance that I encountered. On my first night- someone/ stranger knocked on aggressively. When I attempted to yell. They ran away. I called front desk as I was very shaken and wanted to call police. However, front desk assured me that I was safe, and they had 24 hrs cameras and will look into it. I felt comfortable enough to go and sleep.
Second night- there was a group of teenagers that were screaming and running up and down the hallways. Couldn't sleep again, so once again notified the front desk and they were to look into the matter. These 2 incidents really frustrated me so much.
However, I will say that the front desk staff were responsive and attempted to ease my anxiety and I was given a late check-out on my departure day to rest before catching my flight that evening and this was truly appreciated.
I will definitely go back again, because I love the suite accommodations that I get there.