I frequently book stays at Tru hotels for I tru-ly enjoy the environment and style of this Hilton hotel. HOWEVER, this particular hotel was poorly managed and I cannot recommend it. So unfortunate ;-( My room was infested with little tiny roaches coming out of the walls, sinks and floor. The bedding had tiny roach carcasses, hair and dirt under the sheets. The mattress frame was full of crumbs, dust and dirt. When attempting to chat with the front desk during check out about the issues so they won't rent the room out to anybody else in its condition, I received zero acknowledgment and just asked if I wanted a receipt. Since she didn't care when I started to bring up my concerns, I just remained cordial and left -- not like I planned on staying there ever again. sigh...