Arrived and found out that both pool and hot tub were closed. Looked like they were filled, but covered. When we asked the front desk if there is a community pool to visit we were just told “I don’t know”.
Checked in, room was freezing cold, so everyone hopped under the blankets only to find that the bedding was still very damp, almost wet. Told the front desk, and instead of changing the bedding we were told we had to move rooms.
Later that night, went to have a shower and the water would not switch from faucet to shower head. No showers for us.
On the plus side, rooms were relatively clean, and have recently been updated.