Hotel Concord

Was in room 14. The bed mattress had a hole or indentation or something. No matter where you lay, you rolled into it. Very uncomfortable nights slerp.

The staff were very polite and friendly and whilst I am a disabled person the amount of stairs weren't to bad.

We flew in on an early flight from NZ, called ahead to see if ok for us to book in early, concord hotel staff member she said yes no problem make your way, On arrival she took payment up front! Then we were taken to get keys for our room, no keys, previous person still in our room. Hallway smelt of fresh vomit, still on wall not totally cleaned away, we were told she would sort out our room would give us a free drink while we waited in bar, we had the free drink, she gave us new keys to our room apologised and asked if we needed her to show us our room, we didn’t think it would be an issue and trusted it would be ok, we Brought lunch which at venue was great, proceeded to our new room to find that it was a pokey single share room which only had 2 single beds for hubby and I! Please note we purchased a double room with queen bed. Coffee mug wasn’t washed from previous visitors, disappointed!

The rooms were very clean, although the beds were not so comfy, mattress was incredibly hard. Out bigger problem was that there is not a single mention in the property information that the bathrooms are shared, and when we looked again, there is not even a picture of them. Just be upfront in the information that they are shared so informed decisions can be made

Is as it presents online. Perfect location for sporting events at Olympic park ! Great experience all round

Known as Hotel Concord, this is a lovely local pub in a quiet neighbourhood. The pub has been renovated while keeping many period features like stained glass windows. The rooms are upstairs above the bar. While ear plugs are recommended, the bar noise wasn’t very loud but the pub does close late on weekends. The rooms are large, renovated and well appointed. There are different bedding combinations at different prices, but even the “single” was a king single. The rooms all have Smart TVs, a kettle, tea & coffee amenities, cupboards, chairs, lamps & air conditioners. There are several shared sex bathrooms available as well as separate toilets. The Smart TVs include Foxtel and Netflix with Optus Sports channels too, as well as free to air options. A nice touch are plantation shutters on windows which also reduced street noise. The beds however are still extremely soft & need mattresses replaced for more stable options. The pub is across the road from Concord West train station and an easy walk to the Sydney Olympic Park precinct through lovely parks and wetlands. It’s surrounded by well designed cycle paths too. The entire area is very safe for a solo traveller to walk at night back from local events. There’s free street parking on weekends and easy access to major arterials. The staff are very friendly and efficient. There’s a guest entrance direct to the street which makes accessing the accommodation very easy. The pub is surrounded by good quality eateries, and has a local supermarket, bottle shop & gym 2 minutes away. A definite must visit. The only negative was the inflated price during a major event, at least double what was expected?

Upon check-in I was told that my payment had bounced, despite me having a receipt and them having incorrect credit card details that had been provided by the third-party booking agent. I was asked to provide additional credit card details so they could charge me a SECOND time, which I refused to do because I had evidence that I had already paid. The room itself was ok, but when I pulled my bedding back to check the sheets, I found mud and dirt in my bed. The bathroom was dirty. During the night, the hotel staff were coming and going from a room next door which sounded an alarm every time they opened the door causing continual disruption to our sleep. On check out, I asked for my credit card details to be returned to me, which was initially refused. I was told, “…we have thousands of peoples’ credit card details upstairs…”, and they didn’t seem to see anything alarming about that, especially given they had a photo of my licence an my credit card details on the same piece of paper. Overall, it was a sub-standard experience. Would not return. Would not recommend.

Thank you to the hotel for providing early check-in

Good location Very basic but clean room, although it smelt like cigarettes