SpringHill Suites Devens Common Center

After a great start at check in, our stay went quickly downhill after returning from an evening out. People on our floor kept up a loud, disruptive party until midnight and, despite being assured that security would check , nothing was done. We were then abruptly awakened at 7:30 am by housekeeping attempting to enter our room despite the deadbolt being on and the Do Not Disturb tag on the door. The excuse was that she was given the wrong information. The final issue was, in a nearly empty hotel, we were given a room so close to the elevator that there was little chance of sleeping anyway!

ANTS! We woke up to ants all in our clothing, on the carpet, on the bed! Beginning of March and there was an ant problem. We told the person at the desk and they just brushed it off.

Very nice hotel. Very clean and modern. Breakfast was great. Staff super helpful and pleasant. Convenient location for our banquet which was in a room attached to hotel over walkway.

2nd year staying there for my daughters Field Hockey tournament. Great close restaurants and free breakfast is great too.

Nice place and quiet. Only one thing was bad ,the curtains was very dirty from inside between window and curtains ,you touch those curtains you get something white like a paint on your body,so you have to take a shower really quick cause thats something i never seen in my life. In the rest its a nice hotel.

I’ve stayed here before and I had always liked it. However this time was very different. We were exhausted and had a lot of unloading to because of Christmas. Check in should have been easy . However it wasn’t. I was overcharged for a reservation I made months in advance. They never corrected their mistake either .. They didn’t give us enough linens so we constantly had to ask for more. On Christmas Day they should have been open at 6 am because it was during the week. We were actually snapped at when we mentioned it was a week day. We were told it was Christmas. Of course we knew it was Christmas. However no one had ever said breakfast hours would be different because it was a Christmas . We are most definitely morning people. All we wanted was coffee ☕️ on Christmas morning . We didn’t deserve to be snapped at because they had never said breakfast would be served later because it was a holiday. We definitely won’t stay here again.