Clarion Hotel Conference Center on Lake Erie

We were in town for the annual wine festival . Since we booked last minute, I wasn't surprised at how expensive the room was. There was a jacuzzi in the room, so the pricing made more sense, except the jacuzzi was out of order. The room was clean, the bed was comfortable, and the view was great.

The Breakfast was very good and the Attendant was a very friendly and happy woman who always helped start the day off in a good way. The Curtains need to be replaced and the mini fridge in the room was removed and the ice maker was broken. The Bar closed early, wish it was open at least 1 hour longer. The Bed was very comfortable and pillows were very comfortable. Towels very soft and smelled good. Was disappointed the local Hockey Broadcast was not on the tv. Rooms need a little general maintenance like fixing the peeling wall paper. Maybe a USB outlet or 2 would be nice.

The hotel as a whole needs updating. The front desk person when we checked in wasn’t very clear of instructions(didn’t tell us floor) they also didn’t want car info or check my id(which makes me nervous that anyone can use your name and check in). There was carpets taped down to the floor, there was chunks of dried mud in the hall. Our room was ok but the bathroom needed a nice deep clean, especially the tub/shower. Overall it was an ok experience but I would not stay there again unless it has been updated.

Cockroaches in room, mold on edges of the wallpaper and shower, not many outlets to plug in phones. Very disappointing especially for the Clarion brand!

Needs updating for sure but was ok. Had an issue with my TV not working and the staff at the desk had me unplug the cable box to try resetting it. When I called back to say that wasn’t working she gave me a hard time. She did offer to change my room but it was already late at night and I didn’t want to do that. Told me she had no solutions and there was no maintenance staff on grounds.

Front desk clerk was disinterested in being there. Bar/restaurant staff was very friendly. The hotel looks tired and outdated. Needs total renovation, which is a shame, due to its prime lake-front location.

This is a hotel that time has forgotten. The staff were very sweet, which is the only reason I'd give it even two stars. It felt isolated and in serious need of some repairs and updating. The tub in our room was disgusting with lots of gunk near the drain. The toilet required a lot of work to flush and the pipes ran loudly. The heater was also extremely loud and neither the vending machine nor the ice machine on our floor worked, which was disappointing given the very limited and unimpressive breakfast. I thought convention hotels were usually held to a higher standard, but maybe this passes for that in Fredonia.

Elevator has been broken for months. Pool has been closed…the first heard for renovations not we heard it has been closed a long time.