Shocking misleading! Audacity of calling this hotel 4 stars is just crazy! 4 stars means one step behind 5 stars. For the hotel which is lacking a basic even 3 stars facilities its not acceptable. Let’s start from positives. Good location, 5 min walk to a nice sandy beach, lots of shops and places to dine. The hotel is clean and the shower stream is good. The stuff is friendly. Negatives: no basic facilities (hair conditioner, moisterisier, no cups, no glasss, no coffee/tea mashine, no iron board and iron, the shower doesn’t close. You have to pay extra for everything including the safe. Bedding is a very poor quality. God knows when it was last time when thin blankets were washed. The swimming pool at the back, surrounded by concrete blocks, jacuzzi at the front, without any lying beds. On the 7th floor sky bar with swimming pool is tiny. What you see at the pictures does not reflect the reality. The hotel layout is weird, 2 lifts only and one of them wasn’t working properly. The main disappoin**ent was food. Spain is famous for a quality food, and you really need to put an effort to ruin it. For 4 stars the choice was super poor, the food wasn’t nice at all. Every dinner we had we were ended up having just salads, because all the hot food was terrible. The meat and fish dry and tastless. Pasta overcooked. In terms of cold meets and cheese, we had only 2-3 options. We had to eat outside because it was so bad. No ashtrays in the rooms, where smoking was permitted. Overall it’s not a 4 star hotel and defo not near smth what luxury. I don’t understand how the hotel managed to get such a high rating. Well over priced. This is my 4th time in Majorca and this hotel is by far the worse I have ever stayed.