Guest User
January 31, 2023
I gave a high score so that my comment would appear, we were defrauded through this hotel. We bought tickets for the Yıldız Tilbe concert on December 30, 2021. We said that we wanted to cancel a week in advance through the organization company directed by the hotel, and the 3,000 TL we paid would be refunded on December 30. They said it would be made, but there was no refund, then they said the payment would be made on January 3, 2022 at the latest, but our payment was not made again. When we contacted the hotel, they said that we have no connection with the organization company and do not take responsibility, but we reached the company through the hotel and we have been trying to get our money for weeks.
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