Renaissance Tulsa Hotel & Convention Center

Well one hour to check in systems were out, room was not fully clean

First off…I booked the hotel for my daughter’s dance competition that was being held at this property in 2013 for comfort and ease. At check in-no rooms available even though I had my reservation. They agreed to put us up in a Hampton 20 min away (with traffic). There was nothing else they could do, so they said. We were staying there with other families that had rooms there also. One family was given the wrong class of room, so the hotel upgraded them to a suite, when we were just told they had no more rooms!!!! Another friend had to go get cleaning supplies to clean their room themselves as it was so nasty. 2 of the 3 elevators did not work and the one that do, only exited to the outside of the building…a huge safety issue and kids getting to the bottom floor had to go outside and then enter the building through the main lobby. Also unsafe. What a nightmare of a weekend that should have been fun and easy. Such a huge trip and expense only to be ruined by the way this property is managed.

Hotel room was a little run down. Tape to hold torn carpet down at door and bathroom tub was discolored and worn. Traffic noise was very loud even in middle of night, making for disturbed sleep.

I really liked the quiet atmosphere and helpful staff. I wish there was more dining options.

Nice hotel. The furniture it our suite was terrible. The couch was worn out completely. It has a cover over a completely worn down. I heard it was due for a remake. It needs it.

Rented the room for my triplets 5th birthday having never been to a hotel before. Check in a 4pm pool closed at 5pm with “sorry for the inconvenience” woke up Sunday to try to swim before check out “pool closed”

We’ve stayed here a bunch in the past but haven’t been back in a while. I was very disappointed! The shower was stained and the stopper was broken. It didn’t look like it had been updated in years. I asked for towels to be brought and they never were so I had to call back the next morning. It was not a good stay and will not be back in the future.

Stay was good. Front desk manager was very helpful. sadly they lost their water because of a break somewhere off property so couldn’t shower.

It was plesent no complaints other than there was no blue Gatorade other than that had a wonderful time.