The hotel canceled my reservation after I reserved and paid online. Still charged my credit card full rate. When I got to the property to dispute the cancellation, the front desk ladies found me a room, but it was dirty, bed was dirty, found a bug in bed, smoking room when I wanted a non-smoking room. TV did not work. The staff did the best they could do to help me. The hotel still charged me for the replacement room, so I was charged for 2 rooms. Hotel was definitely run down. Still 2 hotel charges for a lousy night and no sleep.