Hello, We are at Melia Bavi Retreat at the moment. It's our last day in Vietnam after we had 20 days exploring this lovely country. We left it to the last day to come here to relax before our long flight to Malta Europe. Well,this resort is a gem in the forest up the mountain. I highly recommend it,if you want top service, tranquility, brilliant cuisine and above all nature. As we arrived we were greeted from the reception and a tea was brought over by the bell boy while the check in was progressing. All staff are so attentive . They are all very well mannered and ready to assist for any need to may require. We met the operations Mr.Patrick,very nice person,even available to talk to us,taking us pictures by the pool.so nice of him Guest relations manageress had all the time in the word to stop and talk to us,even asking if all is fine. Very professional. Again in my opinion this the place to visit and I recommend this place 💯per cent.