Terminus Hotel

Kids meals came out about 1 hour later rest came I had roast pork didn’t eat it covered in gravy no crakle Brussel sprouts burnt 2 small pieces of garlic bread group dinner $300 was freezing very disappointed others said food was ok some good group was in separate tables flelt like we wasn’t a family I for 1 wouldn’t come back sorry

12 of us stayed here for 4 nights as part of a car club rally. Whilst at first I was impressed with the condtion of the room, I can tell you the gloss soon wore off. After being asked at reception to complete details of my credit card (they had already taken out my payment for the room) including CVC number when queried on the reason for this I was informed it was "in case you damage anything, or steal anything". I found this to be totally offensive. I would have accepted that it was company policy but not the former. On arrrival my room mate had a lovely hot shower and recommended I do the same,. However I decided to stick to my usual routine and shower in the morning. The shower started off lovely and hot but then became freezing cold and nothing I could do would make the hot water return. On talking to the other members of the group it turned out that all had had the same experience. When we complained to the management, a member of staff came to one of the rooms, stuck her hand under the shower and informed us that we now had hot water. The following morning we all had once again the same problem. They need to send one of their staff to have a shower in the room to see the problem not just turn on the tap and stick you hand under the water for a minute. . Needless to say we were none of us happy trying to have a hot shower. The other problem we encountered was the lack of service to the rooms. I can understand that there was no service over the weekend but for a four night stay I would have thought that the bins could have been emptied and the tea/coffee replenished. All in all a very disappointing stay and given that this was not a cheap stay one which will definitely not be repeated;

Great little pub and accommodation, clean, spacious and great location. Comfortable beds with a country feel. The Staff were amazingly friendly, so much so, that Leanne from the Bistro actually drove us to The Rochford Winery when were unable to get a cab. You can’t beat good old fashioned service. Thanks Terminus and thank you Leanne.