Boardinghotel Premium Heidelberg

Overall, it's good to stay there. Comfortable.

We booked this hotel last minute to visit Heidelberg, we are in shock when we go to the room because the room are well prepared & its cold! have aircond in it! We love all things in the room. all well. room with balcony, aircond, smart home functions, big flat tv with nexflix, coffee machine, kitchen & utensils. its complete like a studio house. The receptionist also so friendly. there is mistakes from Trip.Com state check out time at 12 but actually is at 11. then we not ready because we think the time was at 12. then they came & gave us time to check out. all so good for sure we will come again to this hotel.

I am staying in Heidelberg for one month for a Masters seminar. I rented two nights there and was planning to stay longer there. The first night I stayed there, they gave me the wrong room I booked, and instead gave me a bigger room. The door was open and it was easy for me to enter wrong room. HIGHLY UNSAFE FOR HOTEL guests, since anyone can go inside any room. When they noticed, they instead of giving me my correct room, they said I can stay in the bigger room, with the rule of giving them an excellent review, since they were lazy to clean the room again. There was a sign that we needed to leave the plates clean, but there was no message of a fine in case we didn’t leave the plates clean. The second night, we had Prosecco with fresh berries and didn’t clean the glasses. In other hotels, I am willing to pay a cleaning fee if needed. They sent me a message by WhatsApp saying to not come back to their hotel anymore. Luckily I was able to book another hotel in the city in the last minute. Very sad and very unprofessional.

Very convenient. Ten minutes from the train station via light rail. Kitchen well-equipped. Apartment was modern, comfortable, and immaculately clean. Friendly staff.

This place was amazing. Roomy, clean and nice balcony. Nice small kitchen great for longer stays. Close to public transportation.

This property is amazing! It’s super clean, well furnished, nice area and safe. Very convenient since the tram stop right there. And the staffs are super friendly and helpful. I will definitely recommend this Boutique Hotel to anyone visiting the historical city of Heidelberg.

Nice clean property. Everything was ok on day 1 but day on day 2 no hot water, tv not working, bedside lamps not working and half sockets not working. Spoke to manager 11.30pm and he said will come 7.30am to fix it but never turned up. Although hotwater was up and running. After i checked out we had a whatsapp conversation and he said everything is working now but instead of compensating for the inconvenience he said there was nothing wrong. I wont book again