Guest User
September 25, 2021
Very unpleasant accommodation experience, the attitude of the service staff is really unreasonable. Originally, the room did not include breakfast. I bought a breakfast when I checked in. The next day I found out that the breakfast category was monotonous, and no one checked whether there was a meal voucher. , I felt very bad, so I went to the front desk to communicate and asked for a refund of the breakfast fee. Besides, I didn’t eat it. Then I said that I can’t refund for various reasons. I asked why I can’t refund without spending? The reply told me yesterday that it cannot be refunded. I asked when did you tell me? He replied, "You didn't ask either." Okay, I said if you don’t retreat, don’t retreat. Give me an explanation and prove that there is really no way to retreat. Then the other party said impatiently, "Even if I am unlucky today, I will give it back to you", and then The breakfast fee of 20 yuan will be paid in one second... Then when they checked out at noon, the two of them had a stinky face. Who would show them? This quality is really bad. Real-name complaints + the picture above. I will never come again. Poor people means poor management. If you don’t have to be punished, I’ll tolerate it. I don’t want to train the quality of service. It is estimated that very few people will live in the future. The Huanjiang Hotel is hung up and all the people in Huanjiang are lost.
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