Hotels in Pradl, Innsbruck

Was hoping for so much better. We were on a Trafalgar Tour and stayed at this hotel on December 13, 2023. We were told it would be a 5 star hotel. First thing that happened was they lost our (and many others in our group) luggage. I asked at the front desk and they said ”We have never had problems getting luggage to the proper rooms. It's your tour operator's problem, there's nothing we can do further. After 2 hours our luggage still hadn't shown up. Went to reception, and another Trafalgar guest was there, who's luggage was also lost. Finally they had someone from reception go to the tour's rooms. Our luggage was found, however, the other guest's luggage was still missing. Our tour director went room to room (not just our tour's rooms, but EVERY room starting on the first floor.) and finally found their luggage in the 37th room she checked. It was an empty room with nobody staying there. Then, I found there was no remote for the TV or extra pillows. Requested them at front desk. They were delivered to my room, but the pillows were terribly mismatched. Carpet was stained and somewhat dirty. At our evening meal, they wanted to charge my wife extra for a refill on her soda/pop. Overall, this was the low-lite hotel in our tour. Not worth the money they charged our tour. Their customer/front desk service was bad, at best. Most Reception persons had a bad ”attitude”. Would never stay here again.

I really don’t know where to begin on my review of this amazing hotel. We stayed for 5 nights in December, hoping to experience the Christmas Markets and some snow. The weather wasn’t kind to us but this didn’t ruin our trip. The hotel was a short walk from the Main Train Station and a welcome sight to end our journey. Check in was easy and quick. The hotel reception was beautiful. A Typical Tyrollean feel to it. Our room was wonderful. Just on the first floor, we took the handy lift with our luggage. It was a spacious beautifully decorated room, with air con and a lovely big window which we preferred to have open a little for fresh air - even though it was freezing outside! The bathroom was amazing- massive shower, very modern. All in all, everything we needed - including tea and coffee making facilities. Breakfast was included in our booking. To be honest it was one of the loveliest breakfasts we have had in Europe. A great selection of hot and cold food, hot drinks and an amazing fresh orange juice machine. We could have stayed in the breakfast room all day. The service was really quick, all the staff were really attentive and the food was delicious. All in all this hotel was amazing. Well managed, well maintained and it had a ‘family run’ feel about it, which is lost on most of the larger hotels around. We would not hesitate to stay here again. We were sorry to leave. Thank you Hotel Leipziger Hof. One member of staff stood out to us and made our stay really special. Vaji, was on duty for most of our stay in the breakfast room and made us feel really special. Her service was amazing, she was so attentive, polite and professional. Our favourite member of staff. She made our stay complete. So a special thanks to her.

I stayed at Hotel Binders for six nights. It is very centrally located and can be easily reached by tram. Very friendly and helpful staff at check-in. My single room on the second floor was very nice and modern. A very spacious bathroom rounded everything off. The breakfast buffet was great. From freshly squeezed orange juice, great coffee, Austrian bread specialties, good selection of cheese and sausage, as well as the possibility of an English. Breakfast were given. Fresh fruit salad and a variety of yoghurts and muesli complemented the selection - it was the perfect start to the day. I will definitely recommend Binders :-)

The hotel is well accessible just east of the city centre. In 15 minutes you will walk from the hotel to the city centre. There is a hotel parking place you should book before arrival. It is about 50m from the hotel. You can first keep your baggage login and loading right in front of the hotel. The rooms are modernly spacious and creatively furnished. All possible kitchen utensils are available in the kitchen line, free drinking water, espresso machine. The bed is good. The service is excellent. Whatever there is, you can see on the site. The staff is always very friendly and helpful. Check-in is also possible without problem after closing the reception (19:00). All information about this is received by email and when is called before and again informed how it is going. It is very simple. Unfortunately we were only two nights on a trip to Italy. When we come back to Innsbruck, we'll stay here again. Then we'll like to stay longer.

We booked a Panorama Deluxe room for 3 nights, checking in on Sept. 20th. The property is centrally located along the train station and features a parking directly connected by elevator. The “piece de resistance” of this tall building is clearly its stunning view on the town and surrounding mountains. We were lodged in room 1104 on the 11.th floor which is the top floor featuring rooms, as the 12th accommodates the lounge/restaurant where breakfast is also served. Curiously, the hotel doesn’t have a lobby in a traditional sense: the concierge & cashier counter can be found in a small separate office on the basement and the elevators to the rooms are located in a small hall, across a glass door, which opens directly on Brunecker Street. Access security to the floors being managed by room key-card, you can enter/exit the property and the parking with no contact to any staff at all. Our room was a corner one, rather large, beautifully architected and nicely furnished in a contemporary metropolitan style. From virtually any point of the room (bathroom included) it was possible to spot some additional detail of the stunning panorama. The room was comfortable and quiet (in spite of the near busy train station), breakfast was good and we definitively had a very good time here in Innsbruck.

The Alphotel Innsbruck is probably the worst hotel we've ever stayed at! But we had no choice since we were on a tour package and this was the hotel that Gate1 chose for our itinerary. We weren't the only tour members who did not have a good stay at this hotel. Our tour group had a long day and we were scheduled to arrive late so we were all pretty tired when we arrived. Unfortunately the room we were assigned to didn't even look or feel exceptionally clean and I'm surprised I didn't take photos of the room! Comparing posted photos of the rooms on TA our room looked much older and didn't even have a real chair, but only one of those small round ottomans. And that ottoman was dirty and stained, so we didn't want to sit on that! The bedspread had that ”ick” factor, so we removed it but at least the sheets were clean. Carpet looked grungy so we made sure to wear our slippers and not walk barefoot on it. Regret not taking pictures of the room now. We've stayed at hotels with older or ”tired” decor but they were at least neat and clean, but not at this hotel! Now the ”fun” part was our bathroom door. I was getting ready to take a shower and went into the bathroom, but wanted to use my own soap and toiletries, so I went out of the bathroom and my husband (who was standing in front of the bathroom, looking at the closet or something right across from the bathroom) shut the opaque glass bathroom door. I went back to the bathroom and tried to open the door and it was locked! It was one of those simple privacy type locks where there's usually a pinhole that you can usually press and it'll pop open. Unfortunately, there was no pinhole but a screw so I tried twisting the screw but the door remained locked. Husband tried but it kept turning and he didn't have any tools so he called the front desk and they sent the maintenance guy up. The maintenance guy looked at the door and tried twisting the screw with the same results and said he needed to go get his tools. He returned with his small toolbox and tried several screwdrivers, with no luck. Then he tried using a small drill to remove the screw and still couldn't get the door unlocked. Meanwhile, we were sitting on the bed and watching tv since there was nothing else we could do. I texted our friends who were also traveling in the tour group and assigned to the room right next door to let them know what was happening. And to apologize to them for the loud racket, as the maintenance guy went and got his large power drill and was basically removing the entire door knob and panel. So the guy had to destroy the whole door knob panel because the door lock screw or nut inside the panel was probably stripped and couldn't unlock or open the door; so if I was on the other side of the door I would have been stuck in the bathroom! Other hotel guests across the hall were opening their doors to find out what the loud racket and noises and disturbance was. This whole problem took the poor m

Perfect location. East walking to the coolest town along our European journey. Room was basic, clean and very comfy beds. We enjoyed the sauna room in the evening. Only suggestion is to have coffee in the rooms or at least in the lobby free of charge for guests.

Fantastic location!! Right next to the train station, very central and with Mountain View. Clean room and the best bathroom we have ever had in a hotel! Sparkling clean, huge shower and fantastic facilities. Nice lighting in the room Lovely and quiet room despite being so close to the train station it was silent. Reception staff were incredibly friendly and made an exceptionally good check in and out service. The reception team have a very cute Labrador! :) Would I come again —- most definitely!!!!

It might not be an architectural masterpiece from the outside, but it's great on the inside! Beautiful room, incredibly rich breakfast buffet and a sensational view from the room over Innsbruck at night (room on the 7th floor). Very courteous staff. All in all really recommendable!

The hotel is beautiful, in a very good position, central but quiet with a public parking going directly to the hall and the rooms are super clean, the breakfast is good and with a lot of choice...so why only 3/5? Because the staff at the reception is completely useless and the wellness area had very restricted hours (from 5 to 9 p. m. only), they wrote due to the cost of energy, but if this is the reason, why the heating in the rooms was always so high? We had to turn it off and open the window during the day to breath, it should have been around 24-25 °C. If they kept it lower they could open the wellness area for more time, especially because there were a lot of people (60 rooms most or them booked) and it was difficult to use a 8 people jacuzzi and around 20 deck chairs if everybody go there at the same time. The problem with the reception staff totally useless happend twice: in the wellness area you shouldn't drink or eat (it's logical but I asked to be sure), I said there was a group of teenagers with beers and bottles in general (glass) but nobody came to check and say somehing: bringing glass near a swimming pool could be very dangerous if a bottle fall, but nobody cared. The other episode was with the restaurant: we asked at the reception for a reservation in any night of our stay (5 nights), but they say to ask directly to the restaurant without caring at all at our request. At the restaurant they were very rude and said they were fully booked any day any time without even checking, fortunately just around the corner there was another very good one and we went there twice, but usually if in the hotel there is a restaurant, the staff is much more helpful and there is always the possibility to try it if you are a guest of the hotel.