Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Oct 28, 2024|Queen Room
Travertine_Cloud-05Hotel Sanya Terran is the kind of place that inspires you to start writing a novel.
When I arrived there in the late evening around midnight or a bit after, the entrance lobby had me entranced, as it was serenaded in a blue glow, trickling different shades and layers of neon and dark blue. It added an aura of mystery, as not many people were around.
As I stayed there for a number of days, I felt, at times, like I was in an adventure novel. There are gigantic stone decorations that make it feel like you are walking through an ancient ruin. Long glass corridors wrap around many parts of the building and align with rows of hotel rooms (in one of the bldgs).
The pool is lovely and nestled in between the two wings of the hotel. The second wing of the hotel has rooms and the fitness center, where many holiday-goers are active taking instructed classes.
There were times were it felt like I was in an elaborate lair setting in a video game. The front lobby has grand seating arrangements, one of which has a foot pool recessed inside the main couch lounge near the front desk.
Overall, it was wonderful, and I was able to meet some interesting individuals. The room was immaculate and a giant steal at that price. Just a note: when ordering takeout (esp. Western food), many shops are further away, and may not be able to deliver to the hotel. It's better to go into the nearby town to find food. The hotel manager was kind enough to drive me there one night.
I look forward to going there again and continuing the thrilling adventure✨
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Price per night from:TRY 2,585
Posted on Jul 29, 2024|Deluxe Garden-view Twin Room
Guest UserThe room was upgraded for free, the breakfast was healthy and delicious, and the facilities were good. The most important swimming pool is great. In the morning, I watched the hotel staff carefully clean the swimming pool for almost 2 hours, and then went in for a happy swim. The sea and sky were all the same color, lawns, woods, beaches, and sea water. Compared to the kind of seaside villas with unobstructed views , the progressive depth of different landscapes, and the sense of envelopment brought by the mountains and the sea, let people blend into the embrace of nature in a very safe state, and return to the most authentic state,,, through the woods When I saw the local people sitting or standing on the rocks on the seaside in the distance, Zheng Zhihua's sailors instantly came to my mind. The freedom and power shown in this picture will also become a kind of spiritual nourishment that will nourish the future. Life, this is one of the meanings of travel.
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Price per night from:TRY 20,664
Posted on Jul 31, 2026|Premium Family Suite
JiajianvwuThis was the best hotel we stayed at during our Hainan trip this summer! The family suite at Lanhaiju was perfectly situated with a direct view of the Freedom Lighthouse! I had thought it was a pure garden view room, so I was thrilled to see the lighthouse in the distance as soon as I entered. Not only the room view, but all areas of the hotel are fantastic backdrops for photos! Access to the hotel grounds and beach requires a booking confirmation or room key card, indicating very strict management.
The breakfast was excellent, no complaints there. We found different delicious options each of the three mornings, and the à la carte menu also varied daily. The dinner beach BBQ buffet, with its setting at the filming location of 'Lost in the Stars' and the lighthouse, offered an amazing ambiance. My only suggestion would be to increase the variety of dishes.
Stepping out the back door of the hotel leads directly to a private, quiet, and clean beach with fine sand and a gentle slope. If it weren't so hot, I could have easily spent the whole day just relaxing there!
During our stay, our dedicated butler Chloe was incredibly responsive to our needs every day, almost instantly replying whether it was day or night. She worked very hard!
Three days just wasn't enough; we'll definitely be back next summer!
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Price per night from:TRY 13,083
Posted on Aug 23, 2026|Gardenfront King
Guest User
Staying at Capella Sanya again certainly confirmed those familiar sentiments: once you've experienced Capella, other hotels just don't quite measure up. Even after staying at over a hundred five-star hotels, and thirty in Hainan, I still feel Capella offers the best stay. A special thank you to Chris, the cultural and tourism officer, and the travel photography team.
Improvements from our last visit:
1. Travel photography is now available, and the resulting photos are excellent.
2. The tennis court is now free and has no time limit. They even provide children's rackets, iced water, and iced towels – the attention to detail is superb.
3. Provided a dedicated car service to the station, greatly facilitating our journey to the next destination.
4. Used the gazebo for the first time. Especially after a fall that left me covered in sand, the gazebo's washing facilities were incredibly convenient.
5. Received complimentary champagne, making our 10th wedding anniversary feel truly special.
6. Had a dedicated discussion with the hotel management, which significantly deepened my understanding of the brand, making the stay experience more profound than superficial.
7. My child had the opportunity to play the piano and also saw the stunning high-altitude sea view of Tufu Bay, which is just as beautiful as Haitang Bay.
8. Experienced making my own cocktail at breakfast, something absolutely unheard of at other hotels, and it made up for a previous missed opportunity.
9. Children aren't allowed in the spa, but they can be looked after, which gave us great peace of mind.
10. The evening ceremony clashed with the crab-catching activity, but Chris, the cultural and tourism officer, took our child to catch crabs, allowing us to attend the evening ceremony without worry. This deserves high praise!
11. Received a full family souvenir gift. Every member was considered; in the past, souvenirs were only given to one person, but this time all three of us received one, which was a pleasant surprise.
12. The staff's service attitude has improved. The shuttle driver even came to our room door to pick us up, the pool lifeguard proactively called a car for us, and the manager conversed with us while kneeling the whole time. When we left, the car had driven quite a distance, but they were still waving goodbye.
13. There was an error in our booking, only reserving breakfast for one person, but the hotel provided a complimentary breakfast for the other person. Otherwise, the cost for an extra breakfast isn't low.
A few points that weren't as good:
1. The explanation for the evening ceremony was unpracticed, the process was chaotic, and the sense of occasion was diminished.
2. Several communications happened during meal times, affecting our afternoon tea and breakfast experience.
3. There were some issues with the room's TV and electric curtain buttons.
4. The hotel activity schedule was less entertaining; the activities weren't as fun as before.
Chris, the cultural and tourism officer, and his team provided a lot of information and suggestions. They truly consider the guests, making us feel at home. Only at Capella can you experience genuine butler service.
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Price per night from:TRY 16,975
Posted on Dec 27, 2024
Guest UserSmart Hotel is really good value for money! The front desk service attitude is good and professional answers to various questions. The room is clean and tidy, and the smart facilities make it very convenient, especially the projection equipment, which allows me to enjoy the movie-watching experience of a private cinema. There is also free parking, which is really thoughtful. I will choose here next time I travel!
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Price per night from:TRY 780
Posted on Jul 15, 2024|Light Luxury Queen Room
Guest UserThe B&B is a pleasant surprise. The environment is very good. The rooms are large and the equipment is new. The seafood porridge for breakfast is also delicious. The most praiseworthy thing is that the boss is really nice. He recommended us to feed the monkeys about 150 meters away from the hotel and catch the sea about 200 meters away. We were going to the pier to take a boat. The boss also picked us up and dropped us off. Go to the entrance of Daidai Island to watch the sunset. The boss doesn’t come to do anything, he just works silently👍🏻The children don’t want to leave👍🏻
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Price per night from:TRY 2,101
Posted on Jul 31, 2026|Superior Room - Garden-View (2 Beds) (North Building)
Guest UserThe hotel is right on the beach, perfect for surfing. We booked a full sea view suite, which was fantastic. We watched the sunrise directly from our room in the morning. There was also a wonderful staff member who proactively asked if we needed a baby chair, baby cutlery, and so on. They frequently came to help us clear and change plates. I ate so much fish, especially the one cooked with vinegar and fermented lees – it was incredibly delicious! We stayed for 2 days this time, and the experience was excellent. I will definitely come back.
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Price per night from:TRY 3,458
Posted on Nov 13, 2025|Special Queen Room
Guest UserThe hotel room was huge, probably over 30 square meters, truly enormous. The service was excellent, with very patient staff who met all our needs. The room was also very comfortable, with a soft mattress and good soundproofing, ensuring a quiet sleep. The room amenities were a major highlight, offering everything imaginable: disposable toilet seat covers, disposable paper cups, soap, disposable razors, and more. This was beyond my expectations for a room at around 100 yuan. The surrounding area is conveniently located with plenty of dining, entertainment, and shopping options. My parents had a wonderful trip and a great stay here. They said they'd stay here again next time they travel.
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Price per night from:TRY 643
Posted on Oct 19, 2023
Guest User
I am a traveler from South Korea, and I am quite tall.
I had an incredibly enjoyable trip. The hotel staff provided the best hospitality I have ever experienced. Choosing this hotel was the luckiest decision. They not only took me to the places I wanted to go but also went above and beyond to resolve any issues, like when I lost my phone. Thanks to them, I didn't feel any of the inconveniences that can come with not speaking Chinese during my trip to China. Despite the clear language barrier, I never expressed any discomfort. I deeply appreciate their kindness.
If I visit this region again, I will definitely stay at this hotel without any hesitation.
If you are a traveler preparing for a trip reading this, don't hesitate.
如果您是一位身高非常高的韩国游客,
我度过了一次非常愉快的旅行。酒店员工提供了我所经历过的最佳款待。选择这家酒店是我所做过的最幸运的决定。他们不仅带我去我想去的地方,还不遗余力地解决了任何问题,比如我丢失手机的情况。多亏了他们,我在中国旅行期间没有感受到不会说中文可能带来的任何不便。尽管有明显的语言障碍,我从未表达出任何不适。我对他们的善意深表感激。
如果我再次访问这个地区,我一定会毫不犹豫地住在这家酒店。
如果您是一位正在准备旅行的游客并阅读这篇文章,请不要犹豫。
如果您是一位酒店员工并阅读这篇文章,我想传达这个信息:我永远不会忘记您的善意。
我希望您未来的生活充满好运,再次感谢您。
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Price per night from:TRY 744
Posted on Mar 24, 2024
Guest User
A newly renovated B&B. There is another one next door that is also owned by the owner. The decoration style is very good, but there is no elevator. If there are elderly people living there, you can consider staying in the building next door (with an elevator). The road facing the street is a bit narrow and the road surface is not very good. B&B The space at the entrance is only enough to park two cars. If you are a novice driver, it is better to park in a parking space on the roadside and then walk in. The other side of the hotel is facing the sea, and there is a swimming pool and free sea catching tools downstairs. The interior decoration style of the room is very refreshing, but the water pressure is not enough. Overall, it's great. If you have a budget, it's recommended to choose a sea view room first for a full experience.
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Price per night from:TRY 1,069