Hotel Masam Isla Mujeres
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Isla Mujeres
Hotel Masam Isla Mujeres
Health Protected
Miguel Hidalgo 11, Centro - Supmza. 001, Isla Mujeres, Quintana Roo, 77400, Mexico
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With a stay at Hotel Masam in Isla Mujeres (Centro - Supmza 001), you'll be a 4-minute walk from Isla Mujeres Ferry Terminal and 7 minutes by foot from North Beach. This hotel is 8.5 mi (13.7 km) from Ultramar Ferry Puerto Juárez and 18.3 mi (29.5 km) from La Isla Shopping Mall.Show More
We Price Match
3.4/5Cleanliness: 3.4
All 34 Reviews
Amenities
24-Hour Front DeskLuggage StorageAirport Pick-up ServiceAirport Shuttle ServiceWi-Fi in Public AreasFreeSmoking AreaMulti-Function Room
All Amenities
Surroundings
Landmarks: Parador Fotográfico
(200m)
Landmarks: Playa Norte
(590m)
Landmarks: Dolphin Discovery Isla Mujeres
(2.5 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
13
Standard Room, 1 Queen Bed, Ensuite, Tower
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
In-room Wi-Fi
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1
Economy Triple Room
1 Queen bed and 1 Single bed
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
In-room Wi-Fi
Check Availability
12
Standard Room, 1 Queen Bed, Private Bathroom, Ground Floor
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
In-room Wi-Fi
Check Availability
2
Standard Queen Room
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Towel
Check Availability
Guest Reviews(34)
3.4/5
Verified Reviews- Cleanliness3.4
- Amenities3.4
- Location3.4
- Service3.4
Stephan
December 8, 2023
There was no hot water. Wifi was terrible. It had a great location and very comfortable bed. Also, while the cost was supposedly $60 per night, the taxes made it $80 per night.
Monique
February 16, 2023
The room is super basic but it has good air conditioning a good TV you're in the heart of the main street with all of the restaurants shops and bars and a less than 5 minute walk to the beach. It also feel safe because of the two sense of doors you have to enter before getting into the hotel. But this is super basic room no other frills but you don't need them if you enjoy the beach and being outside.
Lorie
March 9, 2023
Very basic hotel! It’s good if you’re only there to sleep anyways! Very clean!
Tayse Cristina
December 21, 2022
We had a terrible experience at this hotel, rated as 8 but shouldn’t be even listed as the basic is not there, you can see by the pictures. They need a proper restructure and cleanning trough out the property, we moved from one bad for another worse, no hot water, no cleanning and from our property We could ear the other customers complaining and had the same experience as us. Mold, hair, dirty sheets, and screaming by the employees. could be a excelent property in the heart of isla mujer but need a bit more attention, the lady who receive us was very nice but was just that.
Erin
March 8, 2023
Water problems is all, but if you’re adaptable don’t worry:)
Joanna
April 13, 2023
Great location especially for a solo traveler
Javier
May 31, 2023
Clean, friendly, comfortable
William
July 1, 2022
Staff was very helpful and GREAT LOCATION. Mattresses could use an upgrade but would stay here again.
Courtney
June 21, 2022
The staff was so nice. It was exactly as pictured and as expected. 😊
El personal fue muy agradable. Era exactamente como se muestra en la imagen y como se esperaba.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 07:00–12:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance
Child Policies
Children aged 1 and above are welcome at this hotel.
Children between 1 and 6 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
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Health Protected
Cleanliness
- 3.4/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2000
- Number of Rooms: 12
With a stay at Hotel Masam in Isla Mujeres (Centro - Supmza 001), you'll be a 4-minute walk from Isla Mujeres Ferry Terminal and 7 minutes by foot from North Beach. This hotel is 8.5 mi (13.7 km) from Ultramar Ferry Puerto Juárez and 18.3 mi (29.5 km) from La Isla Shopping Mall.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
The front desk is staffed during limited hours.
Make yourself at home in one of the 14 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs are provided.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
The front desk is staffed during limited hours.
Make yourself at home in one of the 14 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs are provided.
Services & Amenities
Most popular business facilities
24-Hour Front Desk
Luggage Storage
Airport Pick-up ServiceAdditional charge
Airport Shuttle Service
Wi-Fi in Public AreasFree
Smoking Area
Multi-Function Room
Show More