Grand New Century Hotel Jiashan Jiaxing

Clean, comfortable, and convenient – no complaints! They even gave us an air freshener.

Stayed at the Expo Hotel for a music festival in Jiashan. The price didn't increase because of the festival, which was really decent of them – great value for money! It was also super close to the music festival venue. Even though the front desk was really busy when I checked in, Ms. Wang Wenyan Dai at reception was incredibly warm and welcoming. She even added me on WeChat for any questions, which was really helpful. Despite coming back late, the hotel stay was so comfortable that it just wiped away all my fatigue. I also got to see my favorite Jialun! This trip was really satisfying, and I even received a gift from the front desk when I checked out.

The weather was cold and snowy, but the hotel service was incredibly warm, definitely a plus. I received a call from Ms. Yin, the customer service representative, even before arriving at the hotel. Ms. Wang, who handled check-in, was patient and attentive throughout, providing detailed information about breakfast times and answering all my questions. The room was clean and tidy, and there were five complimentary bottles of mineral water. Although there were a few minor flaws, Manager Dai handled them very well, and I was very satisfied. I will definitely stay here again. Furthermore, the hotel is located in the city center with complete surrounding facilities, beautiful night views, a large and convenient parking lot, and delicious breakfast.

What a fantastic hotel! The room was cozy with perfect lighting, and the breakfast offered both Chinese and Western options to suit different tastes. The parking lot was also spacious and equipped with charging stations. I must say, Ms. Yin from the hotel provided excellent service. She asked how my room was, and when I mentioned it was a bit warm, they immediately upgraded me. Thumbs up for your service! 👍

The room was spacious, bright, and comfortable, clean and tidy, and the decor was new. The hotel is located in the city center with complete surrounding amenities and a large, convenient parking lot. The service deserves the most praise; arriving at the hotel late at night, I was warmly greeted and handled by a skilled young man. Shortly after checking out, I received a follow-up call from Ms. Dai, which was very appreciated. The hotel hosts banquets and seems to be doing good business. The plants in the lobby are also beautiful.

The hotel is located in the city center with complete surrounding facilities, and there's a night market across the street, making it perfect for business trips and entertainment. The receptionist, Zhou Yan, was very friendly and quickly processed my check-in. Ms. Yin from the guest service team was always responsive and helped me extend my stay. Although there was a slight hiccup, Manager Dai upgraded me to a suite, and the service was excellent—I was very satisfied! The young man who helped me with the room change, Wang Peng, was also very handsome. The room was spacious, clean, comfortable, and well-lit, with a large bathtub. I highly recommend it to my friends; it's a very cost-effective hotel.

The air conditioning was not good and I had to change rooms before, but it was good, and the engineers were also nice. This time I stayed in room 703 on the 7th floor. It was 29 degrees Celsius when I entered the room. After turning it on for 3 hours, the room temperature was 28 degrees Celsius. It was so hot that I sweated. , let the project take a look, I broke off the air conditioner blades twice, and then said that the air conditioner will be cold if I wait for a while. I said that it still does not cool after running it for 3 hours. We stayed in the hotel to enjoy it, not to use the sauna. He If it doesn't work in a few hours, I'll check again. Then I'd better continue to check the air-conditioning outlet? Then I contacted the guest room. The aunt on the day shift had already finished work. The front desk called another guest room aunt, and that person also had a bad attitude. , anyway, after this stay, the service attitude of these two employees greatly reduced the impression of the hotel.