Ares City Hotel

I visit this hotel for the second time, and my fellow travelers have rested in it six times. I was completely disappointed, it seemed that they had abandoned the management of the hotel or let everything take its course, the staff was not friendly, the bedding was stained, towels ..., the rooms were not cleaned. The food is all fresh but monotonous, fruits: apples, melons, plums. The pool and toilet are clean. The location of the center of Kemer is a plus and the sea is 8-10 minutes on foot, there is no private beach this season. I would not recommend this hotel if you are just staying overnight. R. S. On the opposite side of the hotel there is a cafe Lavash Kebar where everything is delicious.

I visited the hotel from September 19 to 26, 2022 .. I know this hotel, I have been .... I close my eyes to breakdowns, decay, and wretchedness, because knew where I was going. We needed an overnight stay in the center. But, I have never met such a boorish and hateful attitude in hospitable Turkey. Dear hotel owner, Poverty is not a vice. You can be poor, but clean. One body towel is how to understand? Linen - I have a better floor cloth). I was simply outraged by the attitude and behavior of the Tatar guest worker who imagined himself to be the manager of the hotel. Hum, rude. He has no idea how to work in tourism, and even more so to communicate with tourist guests. People hate. He answered through his teeth, with a favor, reluctantly. He allowed himself to speak in an inadmissible boorish manner, raising his voice. If not for the surrounding tourists, he could have used assault. The little uneducated man is out of place. The reception desk, the face of the hotel, is a shame and regret that such a person occupies a position not of his level, and does not meet the standards of Turkish hospitality. I will not describe the shortcomings of the state of the hotel - this is the owner's problem - he does not deal with it, or does not know the situation, perhaps he is scammed, money for repairs goes "by the cash register". Location - who needs the center and noisy nightlife. In September - from fruits - only apples. This is in sunny Turkey))). The beach of the Veranda Beach Hotel is quite acceptable, far away, but overlooking the mountains and not the hotels of the 1st line. Cons: It doesn't have WI-FI. With proper management, this hotel could be competitive...

We rested for the third time in this hotel - because. low price, from 08/28/2022 to 09/09/2022 (2 adults + child 5 years old) We chose ARES DREAM because of the low price, the hotel is getting worse and worse every year and every month in terms of service. The rooms in the hotels are simply in a terrible state, the staff in the hotels and at the reception does not cope with their direct duties. Rooms are not cleaned at all, although according to hotel standards they should be done every 3 days. Towels are not given to the rooms upon arrival, you need to run for days to get them, it seems that tourists are sheep and they can do without towels in the room. The food is still at a good level, because. The chef keeps a close eye on this. There are both meat and fish dishes, in sufficient assor**ent and a dessert base. Fruits - watermelons, peaches, plums, grapes, apples - the frequency of serving depends on the desire of the chef. Only the territory of the hotel is well-groomed - green, clean and pleasant to be. At the bar you can always drink beer, wine and soft drinks - cola, sprite and fanta, you can also drink hot tea and coffee from a powder coffee machine. The pool is clean in the hotel, there are always people on it, constant music cheers you up. There are two managers at the reception, but both do not decide anything in the hotel, because. complaints from tourists about the service arrive every 10 minutes - day and night. The hotel works on the principle - you need to urgently recapture the money and squeeze everything you can out of the hotel (to the maximum), until it completely collapsed - and then you can close it and resell it! It is better to take rooms in building A or B, building C is very tired and dim - for pensioners. On Victory Day (National holiday in Turkey) the hotel had good food, excellent assor**ent - everything is very tasty and beautiful! Wi-fi is paid at the hotel and it is sad, the greed of the hotel owner knows no bounds. In September, the hotel was 100% full, because of this, there are constantly queues at meals, there are not enough dishes and the most delicious food is scattered in an instant. The rest was wonderful, but this is not the merit of the hotel staff - we are just positive tourists and with great experience. Next year we will fly to another hotel, because. this hotel has already fallen below the baseboard and the owner of the hotel wants to get out of such a hole No!