I have literally just come back of a 10 day All inclusive at Washington Hotel, there was a big group of us 10 adults and 8 children, which was not a problem at all, all I can say that it's definitely not catered for the English, we met 2 different English families which was nice to be able to speak to somone different, the Hotel it's self is lovely, clean, rooms cleaned everyday with fresh white towels, the shops in the hotel are great, great priced and staff are so polite, the waiter's are amazing, can't do enough for you, cant say the same about the bold man in the lobby bar is as smily ( clearly hates people and his job! ) bar staff at the entertainment are great, big shout out for the water polo boy works so hard for such a young lad, DRINKS...definitely not enough alcohol choices, or even alcohol thay even gets u tipsy! FOOD...food was great if your Russian or German, definitely not catered for the English, unless u want to eat pasta, chips or spaghetti bol every night! GUESTS...Russians and German are definitely rude, push when children are wanting a drink, there like vultures when it's food time, pile there plates and jump queues and literally walk in to you, not my type of people. HOTEL REP... we met the hotel rep who was a young lad, seemed lovely, very helpful, until he wanted our money and charge us out of the earth for a trip to the market and a jeep safari ( which was an amazing trip ) but please look and do this your self, definitely not through him.. he told us 24hrs before leaving to ring or message over pick up for transfer, never got back to us or never answered, but we did hear this alot about him!! The hotel is about 20 mins drive away from the centre, there are a few shops and a little market near by, but if you are wanting it's busy then this hotel is definitely not for you., would I come back to this hotel, NO... there are better for the English and closer the shops!