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Explore Guest Reviews of Hotels in Klojen

Searching for hotels near SSB Sinarmas? Compare room rates and reviews to find your ideal stay.
Dparagon Ijen Nirwana
3.2/540 Reviews
It's very impressive because it's really good for boarding houses too and the place is strategic for students close to campus and near malls
Grand Citihub Hotel @Kajoetangan
4/538 Reviews
This hotel has the worst service I've ever experienced. And the front desk, FENI. and the manager ANIE are the worst people I've ever encountered in hospitality industry.(photos attached). My experience was, I came with two other people. Booked and paid two rooms for 3 days 2 nights. Check in process, the front desk lady isn't even warm at all. Very rude. And she asked for deposit. And I said I got no cash so I will just go in the room first, and waiting for my other friend to arrived from the airport to just pay the deposit later upon their arrival. She rudely said NO. I asked nicely but she again said NO. She said I just need to wait, or use my credit card. And because her attitude was already HORRIBLE, I then refused to go along with her request. She then added ”You're from the big city, impossible you have no money”. Unbelievable. Long story short, I asked for the manager and surprisingly, the manager is no help either. She even more rude. Once she said ”you got no cash? People from big city must have credit card right?” Yet I still asked for help and understanding to pay in a couple hours. She said ok, (rudely) asked for ID card of three of us until we pay the deposit. Then I agreed. But because I left my wallet at home, I gave her my passport. And she touched the passport and said rudely ”I don't want this, I want ID card!”. I don't understand how she doesn't consider passport is a legitimate government ID. Then we decided to better leave and book another hotel instead staying at this already HORRIBLE hospitality. They also doesn't want to give us refund. HORRIBLE HORRIBLE HORRIBLE. DONT STAY
The Grand Palace Hotel Malang
3.5/511 Reviews
The hotel is cool, the location is strategic, clean but unfortunately the facilities are not ok, the first time the air conditioner is not cold, the water is not hot, the bath soap is empty, so we have to report n to new repairs to enjoy the comfort. more for the hotel pay attention to that before guests enter the room.thank you.
Hotel Pelangi Malang, Kayutangan Heritage
3.6/56 Reviews
We stayed here with our guide Ingrid for lunch. Very beautiful old building, dining room has tiles from the Dutch places. Lunch was delicious and abundant, service and staff were very friendly and helpful. The rooms are also very spacious and good according to our guide.
Kertanegara Premium Guest House
4.2/511 Reviews
Auf Grund der sich zuspitzenden und für uns unübersichtlichen Situation über weitere Maßnahmen der indonesischen Behörden wegen covid-19, hatten wir während unserer Bahnfahrt nach Malang beschlossen, unser für 4 Nächte gebuchtes Zimmerin Malang zu bezahlen und unverzüglich nach Bali abzureisen, um in der Nähe des Flughafens DPS Stellung beziehen zu können. Wegen der Streichung unseres Heimfluges und der ausgebliebenen Hilfe sowohl in Yogya, als auch online mussten wir uns selbst kümmern. Welches Ende wird wohl unsere Reise nehmen? Von unserer Regierung mit klaren Worten im Stich gelassen, während daheim die Bayern auf Solidarität eingeschworen worden sind, hatten wir beschlossen in dieser Nacht nach Bali zu ”fliehen”!!! Uns wurde nur die erste Nacht berechnet. Wir konnten frisch geduscht und umgezogen die Weiterreise antreten. Die Rezeption besorgte uns ein Taxi weil wir selbst keines fanden per App. Wir wollen uns an dieser Stelle nochmals für das sehr kulante Verhalten des Managers und seines Teams bedanken. Wir können das Hotel guten Gewissens weiterempfehlen! Geht einfach hin und testet selbst, nach covid-19. Am Ende möchte ich noch erwähnen, dass wir auf unserer 30 stündigen Reise von Yogyakarta,über Malang und Bangil nach Ketapang, Banyuwedang nach Ubud noch weitere Menschen trafen, denen wir gerne unseren Dank aussprechen möchten.
Whiz Prime Hotel Basuki Rahmat Malang
4.5/5136 Reviews
I stayed for one night. It’s not far from train station, less than 20 minutes walk. The hotel allowed me to check-in earlier despite no personal request when booking. I booked the cheapest rate without breakfast because I didn’t know what they offer for breakfast during these times. One thing I remember the most is that the towel and linen smelled nice, I think it’s jasmine. Amenities were enough, including slippers. Bed and pillows were comfortable. Luggage rack and door handle were not in a good condition (screws were loose), and the safe box was locked, I couldn’t use it. Hotel played instrumental musics on speakers, but it’s quite disturbing when it’s 10pm and you could hear it from the room. Cleanliness need to be improved. I found the dirts from previous guest under the bed frame, and public restroom on lobby wasn’t clean enough. Receptionists were ok, I didn’t interact with other staffs. I don’t mind staying here again.

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