504keeleighalahna
October 7, 2023
Me and my family stayed from the 25th of September and recently just got home. From reading the bad reviews, we was a bit skeptical about the hotel. Arriving at the hotel, we were greeted with really friendly staff. The staff took your bags to your room and would not let you lift a finger! They also helped you with Wi-Fi codes and putting the air conditioner on. We were offered a drink and something to eat but as it was so late, we didn’t really bother. The rooms were clean and had a lot of space, 6 of us shared a room and there was plenty of space to store our clothes/cases. The next morning, there was plenty of sunbeds around the main pool and the slide pool. But the only issue we found with the sun loungers is the covering got a bit hot if it wasn’t covered with a towel. The food was delicious and the kitchen staff was always making sure that there was plenty of food. The ladies at the snack bar was so friendly and always asked how your day was. The entertainment was great but found it was more for children, included children in all aspects of the entertainment. The entertainment team went above and beyond, made everyone feel welcome and made sure that everyone participated (if they wanted to) and made the evening brilliant. In particular Azad, we enjoyed the activities in the day such as water gym, he always made sure the moves we did were inclusive for everyone! He was a star! Overall, I really will miss this hotel and really hope to return again. Thankyou for making our holiday one to remember❤️