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Aloft Kuala Lumpur Sentral
4.6/51113 Reviews

Aloft Kuala Lumpur Sentral

KL Sentral Kuala Lumpur|2.38km from Croisette cafe, KL

Latest booking 18 hrs ago

The entire stay was filled with surprises! Upon check-in, I discovered that the faucet in the sink was leaking, which wasn't a major issue. However, after washing my hands, I found that the sink was completely clogged. The key issue arose when I reported it to the staff, who showed no signs of apology. They should have fixed it, because when I returned after going out, it wasn't as clogged. Yes, I stayed for 4 nights, and it did seem less clogged later on. But the surprises didn't end there. The room was equipped with a desk lamp, but when I tried to turn it on, I couldn't because, you know, their sockets were the British type, while the lamp had a European plug. This meant that the lamp they provided couldn't be plugged into their sockets. Oh, and during check-in, the receptionist asked if I had paid the tourist tax. I wasn't sure what that was, so I showed her my payment records. After checking, she said I should pay the tax, so I did as requested. However, later on, I checked my detailed payment records and found that I had already paid the tax during the reservation. I don't know if it was an issue with the hotel or with Trip.com, but I was charged twice. Later, Trip.com's customer service helped me process the refund, and I appreciate their efforts. Finally, I want to say that this hotel has a high rating. I don't know if it's due to lack of competition in Kuala Lumpur's hotel industry or something else, but overall, I feel like this hotel doesn't quite live up to the standards of being a Marriott-branded hotel. Overall, it was a weird experience

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Explore Guest Reviews of Hotels in Kuala Lumpur

Searching for hotels near Croisette cafe, KL? Compare room rates and reviews to find your ideal stay.
Alila Bangsar Kuala Lumpur
4.6/5259 Reviews
KL Sentral
Such a beautiful hotel with great amenities for guests! They have a chauffeur service to selected nearby locations which comes in handy. And it’s near to all malls and the city centre area!
Sofitel Kuala Lumpur Damansara
4.5/5340 Reviews
Sofitel’s service was good, as were the rooms. Some of the furniture had noticeable wear and tear, but it was a clean and comfortable room overall. One suggestion is to consider having a turndown service, which could really uplift the entire experience, since Sofitel already has the MyBed services on call. The service could afford to be more attentive. I appreciate the hotel staff’s help in searching for something that went missing from my room, though they couldn’t find it in the end.
Domitys Bangsar Kuala Lumpur
4.4/5136 Reviews
Pros: Room is spacious, cozy and comfortable. Aircond is cold, bed is comfy. Amenities in the room are well equipped. Parking is convenient at the basement. Cons: Lift - only few people allowed, about 4 pax only despite it can fit up to 7 pax. It’ll sound the alarm when exceed. Breakfast was not replenished fast enough. Many were left waiting for the food.
The Bodhi Lodge - Hostel
4.2/52 Reviews
KL Sentral
The proprietress is very nice and has a warm service attitude. She treats passengers like family members, caring and loving. Passengers are also safe and assured like their homes!
EST Suites at Bangsar KL Sentral
3.6/59 Reviews
KL Sentral
The apartment itself is centrally located and there are good security/valet officers. It is about a 10 minutes drive to Mid Valley and the train station is nearby too. Payment is a breeze too and instructions are clear. There are a lot of good food too nearby if you care to walk. I find that this is the hotel for friends and families but the ”second floor” is pretty steep and not meant for very young children. It is more suitable for families with teenage children instead. There are enough facilities in the house too like Netflix. However, the walls were peeling leaving residue and cleanliness was a slight issue as there were hair here and there. There is also only one access card per room and this made it difficult if you are going out with friends (who wants to do their own things).
KL Sentral Bangsar Suites (EST) by Luxury Suites Asia
4.1/552 Reviews
KL Sentral
Pros Checking-in is personalized. I had a dedicated employee to process my registration. The moment I entered the space, it feels just like at home. All basic necessities are provided unlike other apartments I've been to. We are talking about detergents, kitchen wares, tablewares, hangers etc. The loft space is very comfortable for 2. Maximum we can fit in 2 more adults. Safety is awesome. All areas need to be tagged to enter and your room has specific code. All is Good. Location is strategic to nearby LRT station. Pretty close to MidValley and Bangsar area. Cons The building is shared by Alila Management. You might get confused as to where to register etc. Make sure to get direction to Apartment lobby. The EST management do not have a proper concierge counter. A lil' weird to sit in an open space at the lobby to check-in. Standby cash to pay up front for the parking card (one off).

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Kuala Lumpur Travel Guide

Discover the Must-Experience Uniqueness of Kuala Lumpur

Kuala Lumpur, the vibrant capital city of Malaysia, offers a plethora of unique experiences that will leave visitors in awe. From towering skyscrapers to bustling street markets, this cosmopolitan city seamlessly blends modernity with traditional charm. Immerse yourself in the rich cultural diversity, tantalize your taste buds with mouth-watering cuisine, and explore the vibrant nightlife that Kuala Lumpur has to offer.

Popular and Convenient Locations/Zones Suitable for First Visitors in Kuala Lumpur

Petronas Twin Towers – Iconic twin towers dominating the city's skyline

Batu Caves – Majestic limestone caves housing Hindu temples

Chinatown – Bustling streets filled with colorful markets and delicious street food

KLCC Park – Serene green oasis surrounding the Petronas Twin Towers

Bukit Bintang – Shopping haven with luxury boutiques and lively entertainment

Kuala Lumpur Bird Park – Asia's largest free-flight aviary

Central Market – Heritage site offering a variety of arts, crafts, and Malaysian souvenir

Better to Know before Visiting Kuala Lumpur

1. Currency: The official currency is the Malaysian Ringgit (MYR).

2. Language: Bahasa Malaysia is the national language, but English is widely spoken.

3. Weather: Kuala Lumpur experiences a tropical rainforest climate, with warm and humid weather throughout the year.

4. Dress Code: While the city is modern and cosmopolitan, it is advisable to dress modestly, especially when visiting religious sites.

5. Safety: As with any city, it's important to stay vigilant and be cautious of your belongings.

Transportation in Kuala Lumpur

1. Kuala Lumpur International Airport (KLIA): The main international airport serving Kuala Lumpur, located approximately 50 kilometers from the city center.

2. KLIA Express: A high-speed train connecting KLIA to the city center, providing a convenient and efficient transportation option.

3. Public Transportation: Kuala Lumpur boasts an extensive network of buses, trains, and light rail systems, making it easy to navigate the city.

4. KTM Railway Station: The main railway station in Kuala Lumpur, connecting to various destinations within Malaysia and neighboring countries.

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