Extended Stay America Select Suites - Lake Worth

Place is infested with roaches Tv does not work. No one was at front desk. Weak water pressure. The hotel should be fumigated

This property was rundown, smelled like they were trying to mask something with a cheap cleaner. I attempted to contact the property before writing this review but was unsuccessful with getting a response. I checked in late and although it didnt look like the best place mybson and inwere tired sonwe went to dinner and then came back and went to bed. About 5am my son woke me up and told me there were bugs crawling in the bathroom. I turned on the lights and cockroaches everywhere. Walls of the room, bathroom, everywhere. I had booked 3 nights and before the first night had completed we grabbed our stuff and headed down to tell the front desk we werw leaving. At the front desk was a sign saying sold out and the counter was closed. We left and went to another hotel for the rest of our stay. I attempted to call the front desk and reach the property management and was unsuccessful. Not only did i not get my money back but i had to pay for another room at another hotel. I would call the health department on this porperty and have it shut down.

This was the second time they put me in room 129 and again I didn't sleep because there were roaches crawling up the walls and I was afraid if I laid down they'd crawl in my ears. I've stayed on the second third and fourth floors never saw a roach first floor roaches all three times I've been down there. It's unexcusable and my money should be refunded!

This property has roaches, roaches, roaches!!!!! The fire alarm went off at 2:05 am for the length of 20 minutes. The first desk closes at 8pm and the linen people told me that the alarm was set off by mistake.

Everything was great besides the door making a noise every time someone else opened their door on the floor…

The office staff were nice. Opened the door and the roaches ran. Staff responded quickly to come and spray. But yuck! Motion detectors in the room were situated so that every time you moved in the bed they went off. Not a good nights sleep.

Staff was very nice and helpful, bedroom was clean and comfy for our overnight stay . Great options to eat around.

People hanging out and drinking in the parking lot, people coming in and out of the property. No staff available at the desk to attend guests with check in process, had written messages taped on glass with a phone number to call for assistance.