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SSimoBibiProbably the best hotel I stayed at in Thailand and anywhere else. Breakfast was 5 stars, pools were nice, the games(pool, table tennis, mini golf, archery) were all free. The restaurant was perfect and reasonable priced, great view too. The room was the romantic room, worth it, good bath, good space to relax, bed nice and veiw, wow. Little things like having a bag to carry your things to the pool and welcome cookies and intro was great. Staff all so polite and awesome except the pool bar workers, ignored me while I was waiting to order a drink, just didn't end up getting one after waiting for 15 mins. The only downside is many steps and changing lifts as it's built on a hill and is not a straight down. Overall if I would go back Phuket, I'll just sit here all day and enjoy it.
NNamazov’sWe recently stayed at Pullman Karon for our anniversary for 17 nights, and overall, it was a very satisfying experience.
The staff were amazing! Everyone was friendly, smiling, and always eager to help. We were pleasantly surprised when we got upgraded to a junior suite for free, and the bed was beautifully decorated for our anniversary. Their attention to detail and customer service truly made our stay special.
Unfortunately, the room service food did not meet our expectations, and the same goes for the open international buffet. Although the selection was limited, the beef (steak) and fish barbecue were excellent.
The pool area had a very good and relaxing ambiance. The bar was great, and the bartenders were amazing, serving delicious drinks and French fries. However, there was construction in one of the buildings that created loud and disturbing noise, which was not mentioned at the time of booking. Thankfully, we couldn't hear it from our room.
Breakfast was somewhat disappointing. We expected more variety from a 5-star hotel.
Despite these minor issues, we were overall very satisfied with our stay. The exceptional service and thoughtful gestures made our anniversary celebration memorable.
GGuest UserGraceland resort is a beautiful resort and located in a good area close to Patong beach and shopping streets.
This is my third time staying in this hotel and definitely wont be the last because i love everything about this Resort.
To start with i appreciate their exceptional customer service from the reception, concierge, the baggage team, the cleaners they are all amazing. The team is always willing to listen when you have any concerns and they will do anything to ensure they help or sort any issues you may have.
My experience is always great with daily cleaning service n big thank you to Farsai(supa)who made sure our room was clean on daily basis last week and this week.
For the above i will always share or recommend to my friends/family to pick Graceland resort always.
Thank you Team☺️
GGuest UserI am a frequent traveller to Phuket and when I visited this time I needed to book a family room for 5 of us (2 adults, 2 young children and nan) and stayed here for 11 nights.. I needed something that was within my budget within walking distance of Patong beach (about 10 minutes for my pace) and somewhere near to the markets/ shopping centre. The Andakira is about 5 minute walk away from Junceylon shopping centre but was closed when I visited (Big C was open though). I have Thai family members and the Banzaan Market is also a 5 minute walk away and catered to them for the price and street food. Nan has mobility issues so was great for her to be near the market. The family suite/ room comprises of 2 rooms with a divider door. I found both rooms to be of a large size. Both have TVs and fridges. The bigger room has a sofa and table. The bigger room was used as the main socialising room and for eating etc. The bigger room has an en suite bathroom but has a bath. The en suite is located on the left when you enter. It has a sliding type frosting window that faces into the main room so if you have any guests you are staying with they may be able to see in (just for consideration of who takes what room). The smaller room has an ensuite bathroom with standing shower. I had a decent sleep and the air con worked great. The rooms were clean and staff cleaned them each day. The view from the balcony was of the hotels/ homes nearby and Patong Hill. My room was located on the first floor which is the same level as the swimming pool. There is a kids sized small pool and also the bigger pool. I found the staff pleasant and helpful. There is parking available at the hotel for cars/ motorcycles. I have previously stayed in hotels on 200 year road near to Bangla Road due to being near the beach I would recommend this hotel and when I return to Phuket I intend to stay here again.
MMorgan S.Good value for money, the management is very kind and helpful. It has a nice pool and the rooms are clean and functional. The location is good to move on foot both for the beautiful coves with sand and rocks with clear water and excellent for snorkeling, as well as having nearby shops, restaurants and street food.
I recommend it to those looking for a simple place but at the same time comfortable and informal. We were pleased with the choice and if I should reappear the opportunity, we will definitely return to this property.
LLethoI had a great stay at the ***** Patong! The pool was definitely a standout for me—clean, spacious, and with a relaxed vibe, perfect for unwinding after a day of exploring the city. The views from the pool area were beautiful, and it was always well-maintained.
The hotel itself was comfortable and offered excellent value for money. My room was clean and cozy, with all the basic amenities needed for a pleasant stay. The staff were friendly and attentive, always ensuring that I had everything I needed.
Overall, I enjoyed my time at the ***** Patong and would definitely recommend it to anyone looking for a good place to stay in Patong with a great pool!
AAdishGood hotel with ample amenities and sumptuous breakfast. The hotel has 9 buildings and 3 pools. Location wise it is good as well since the Airport smart bus stops at a walking distance from the hotel.
Go for it!
GGuest UserThe location is very good and the overall layout is also very beautiful. The swimming pool is not big, but it is very impressive.
The problem is that the bathroom in the room assigned is a bit old, the bathtub stopper is broken, and the shower room is relatively small.
GGuest UserThis review is about the cafe not the hotel. The cafe had a coffee drink called 'dirty' now this drink has coffee and a ball of ice cream in it. Taste is wonderful. However, the service was atrocious to say the least. When you order this drink, the staff will tell you it takes from 15 to 20 minutes to prepare...sure no problem. but after half and hour no sign of the drink. Ask the staff, they check and does not come to me but signals it will take another 10. Now what kind of service is this. I just crossed my hands and walked away. The staff immediately came and said 10 more minutes, Told her I had to take the tender back to my ship. I really pity the owner of this place, it was empty, with 2 tables occupied only. If they cant get it right or maybe it is their 'Sabai' attitude. It does leave a sour taste in your mouth.
GGuest UserSince we are a Club Mahindra member, so we chose this hotel in Phuket. Went with my wife and my daughter (18 Yrs). The property over all is very good and away from the busy areas. Some of the precise observations listed below. Hope this helps in making the decision Pros: 1. Smooth Check-in 2. Very clean and tidy property 3. Spacious Room (1 Bedroom Suite) 4. Comfortable bed & pillows 5. Couple of Indian restaurants just outside the hotel 6. Good Indian food 7. Very nice pool 8. Helpful staff Cons: 1. No 7/11 around. The nearest is about a km and a half and the taxi will charge 40 bahts too and fro. So, plan your purchases accordingly when you go there. 2. Little inside the main road. Difficult to walk the beach seems very far away due to the heat as there's no private beach. 3. Not much to do in the area where it's located. Patong beach is 20 minutes away which isn't much but commuting will cost some money 4. Electricity sockets are in a bad condition and not at the right places. Please check the sockets of the room before you are allocated the room 5. No kitchnette inside the room Special mention: 1. Harish Bahuguna, the Indian chef cooks a great food. He cooked a very nice fish masala and lentil (Dal) for us. It was precisely as per the instructions 2. Vacilli at the travel desk. Very helpful and cooperative. One has to negotiate but I definitely give full marks to his sales skills Overall, if you like a quite area then go for this. I am rating it very good due to the pros that I have mentioned above.
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