Sandos Papagayo

Perfect from start to finish .. hotel is amazing staff 100% go out there way to make sure your every need is catered for .. rooms are just stunning we payed for royal elite so we had added extras executive lounges and elite reaturant .. the lounges are fully equipped with branded drinks self service and snacks.. the roof top terrace is wonderfull views and the area so relaxed and chilled ... entertainment was great some lovely bands and singers on each night .. the pools are also very good some heated never struggled for sun lounges I. It was my first time in lanzarote and defo won't be my last this hotel really will be hard to beat . Thanks for a drilling stay

Literally no complaints with this really lovely hotel. Friendly staff, a warm and welcoming atmosphere, lovely rooms, great facilities, tasty food, premium spirits, 24 hour all inclusive. We arrived late on Friday 23rd February for a long weekend (yes you read right) of sun as part of the celebrations for my girlfriend's birthday. We arrived hungry and thirsty so it was a pleasant surprise to learn food and drink are available 24 hours a day - at this time of night (just after 10pm) food was from the snack bar but there was quite a range of savoury food and desserts. We also enjoyed a couple of drinks at the bar where they do the entertainment - Ballentines whisky and Torres brandy on this occasion but all drinks we had, whilst at the hotel, were high quality. We had a Superior Room in E Block which overlooked the sea. The room was spacious, had tea and coffee making facilities, a tv with lots of channels including BBC and ITV, a fridge, wardrobe, air conditioning, safe, a large balcony with table and chairs too. The bathroom was large too with toiletries provided, a hairdryer, it had a corner bath and separate shower, toilet and bidet. The hotel has 4 pools including one for adults only (which also has a jacuzzi), it has a spa, children's club and an on site doctor every day. Unfortunately we weren't there long enough to experience what the spa had to offer. Transfer to the hotel from Arecife Airport takes about an hour and a quarter but it's worth it. You drive through Puerto del Carmen before you get to Playa Blanca. Puerto del Carmen seems a lot more built up which might appeal to a younger demographic. We preferred the less developed resort of Playa Blanca with its rugged coastline, beautiful beaches and the vibrant Rubicon Marina - all within walking distance of the hotel. We walked to the marina on the Saturday and there was a great craft market there as well as some lovely restaurants and cafes. The only downside we experienced was having to come home so soon. We will definitely go back to the Sandos Papa***o - there's nothing not to like.

We came on a family holiday with older children(17&19) and overall had a lovely stay. Pros- clean& spacious rooms, was upgraded to sea view on arrival, all areas on hotel were clean, lots of toilets and places to get drinks, friendly staff (aqua fit and crazy games team were very good), breakfast selection was nice, plenty of pools to pick from, lots of activities/entertainment thoughout the day. Close proximity to beach and 30 minutes walk to marina. Tex-mex &asian night is a must! Cons- found tea and lunch selection very average and bland but very little choice for little children, evening entertainment aimed at older generations and not much for late teens, spa was disappointing as half of it wasn’t open and we had specifically booked for this feature, could be more lenient with the ‘adult’ rules as our 17y/o wasn’t allowed with us to adult only areas or spa(after special hours) meaning we couldn’t experience it although paying for 4 adults. On the whole the hotel complex is great and would recommend!

Had a very pleasant 10 night holiday, travelled to celebrate my upcoming 60th birthday .Cava left in fridge . Check in a tad slow and just caught the restaurant for evening meal. Room on first inspection was fine, however as the days went by we could see that house keeping was not too thorough, the floors were filthy, needed a good mopping and as our shoes were never moved we wonder if even swept, also our double wash basins were left with toothpaste marks etc. never mind though the service we received in most bars and restaurants was good, we found almost all of the food absolutely lovely and really enjoyed all of our meals, some excellent prawns and smoked salmon dishes, soups however were a let down, needed a good stir in the cauldrons to get ingredients mixed.great bread selection and delicious desserts. Self service beers were often frothy, we take our own larger plastic tankards, and found the red wine most acceptable from the pumps. The measures in the Canary bar were very heavy handed and greatly appreciated .The small shopping centre with hiper dino literally three minutes walk, the coastal path into the marina and centre was pleasant, and the courtesy bus useful. Yes still sunbed wars for umbrellas and prime pool spots, this will not ruin our holidays, we find it quite funny however wish some of those early risers would have consideration for people enjoying their well deserved lie ins by being a bit quieter and not shouting along corridors, likewise on their return to rooms at night time.Glad we had a cardigan for evenings as quite a chill after dark. Honestly we did enjoy the holiday, doubt we will return though as there are many places around the world to explore, however Lanzarote holds a special place in our hearts. Thank you.

We stayed here with our daughter and friends with kids and had an amazing time! The staff are all really nice and friendly but the animation team were incredible- they worked really hard to make sure the kids had a great experience! The mini disco and entertainment in the theatre every night was great and the entertainment at the bottom of the hotel reception was fabulous too - something for everyone! The food was varied and plentiful with something different every day and the fusion restaurant made a nice change with the Mexican and Oriental evenings. The wine on tap from the restaurant is not the best but it make a good spritzer with a bit of fizzy water and ice. The same with the cava at breakfast- add a bit of orange juice for a Buck’s Fizz! The drinks in the Canarian Bar were great with generous measures! The rooms we had were a good size with a sofa bed for the kids, I ended up sleeping in the sofa bed because the main bed was too soft for my back. I found the sofa bed really comfortable and slept very well. We were top floor block H and had a great view of the pools and the sea so got the best of both worlds. My daughter had her birthday while we were away and all the staff made sure she had a great day, she had a present from reception left in her room, the animation team sang happy birthday to her and gave her a cap and a certificate. We were booked into the fusion restaurant for the evening but we weren’t allowed to decorate the table (probably for health and safety?!) but they made sure she had a sash so she could feel special. We walked to the marina and the main beach in Playa Blanca which is a really pleasant stroll and it doesn’t take long, maybe 15 minutes. If you don’t want to walk back there are plenty of taxis and it costs about €5.00. The hotel does have a shuttle bus service twice a day too. One tip I would suggest if you are visiting is to take your own cup such as a Stanley- it’ll keep your drinks cold and you won’t have to keep filling up as the cups around the pool area are paper and not very big! Thank you Sandos Papa***o for a wonderful 10 days!

Met you two on your last night at the hotel entertainment (9/4) & thought you were lovely, good times. Post a review if you see this. Had a lovely time at this hotel, thought it was great; a couple of ******* which were sorted after speaking to Management. Had a Superior room (which was OK) with a balcony sea view in Block B. I think they're all classed as Superior unless you go Elite. Loved the saxophonist & enjoyed the entertainment in the main hotel. The staff were friendly on the whole & worked very hard. Pool towels are free - reception give you tokens at the start per person which are exchanged for the towels. There is 1 heated pool (kids) & 3 others including an adults only. Do the coastline walk along the promenade & try out the scooters (inspired by the lasses). Overall a great hotel & recommended.

We travelled to Sandos as a family of four, two children aged 8 and 7. Hotel is huge, never felt overcrowded and kept spotlessly clean. Staff work very hard in all areas of the hotel. Good quality drinks, we didn’t upgrade to the Elite package and were really happy with our choices. Food was great, we booked into the Fusion restaurant which made for a pleasant change of scene. Kids Entertainment - brilliant. Plenty to do, kids disco and activities were so much fun. Activities for adults also, but not pushy. Weather - great. We had a windy day to start and then a week of 25-30•c. One heated pool which was welcomed but the other large pool was really nice. We didn’t use the adult only facilities. Inflatables allowed. Definitely take a walk to the Marina - approx 25min walk. Really lovely, great place for food and cocktails. We did continue a walk one day to Playa Dorada Beach. Lovely beach, Crystal blue waters. We would return, thanks for a fabulous holiday!

Wow it does not go better than this hotel absolutely fabulous there was nothing I could complain about they have something for everyone would recommend it ,which I already have done and the have booked for 10 days later in the year can’t wait to come back many thanks for making it a brilliant holiday

Just waiting to leave Sandos, very sadly our week has come to an end. This is the 3rd time in Playa Blanca this year having stayed in Dreams 5 star twice. This hotel with the exception of the fresh cocktails is better in every way. Staff, cleanliness , setting, pools, terrace and food all much better. One bad point was we asked for royal elite upgrade, we’re told all about it price and everything, then told it was full but we only wanted the service and not the room which we were told we could have at first and the royal elite bar and restaurant were always empty. But this certainly did not dampen the holiday as it was fantastic and we have already booked for 1st July with the kids, this time for 2 weeks as one not long enough Thank you