Hotels near My.Balloon in Medan

Since we was from kualanamu airport, this hotel is very convenient for us, we using railink which is the stasion is on 2nd floor, we just used lift to the hotel on 3rd floor. And we were going to Rantau Prapat using Sri bilah train which the stasion just below. What a suitable hotel, isn't it? They also have freezer if we need to store meal. And u can borrow hairdryer if u need it. One things that i regret is, Now they dont have compliment instant noodle in the room. Overall, the hotel is good. We like it.

I arrived early morning and requested for an early check in. By then a lot of guests were checking out, and I was assigned a room at around 11.30 am which was good, especially when i was just coming from an early morning flight The breakfast was so so, not so good given the price of the room

I had a pleasant stay here, good ambience, love the room smell and lobby. The breakfast is good also, many varieties. The staffs are very good, so friendly and helpful. You won't to regret to stay here. Very recommended and affordable price. I met fauziah and she's so friendly

Positive points: - Comfortable bed - Clean room (except the bathroom) - Smart tv with streaming apps (but you must have your own subscription) - Room size - parquet floor - Location Negative points - Deposit is a MUST (hotel thinks that any guest has malicious intent to steal room items. Please, they’re not even the top of the line). You cannot use this deposit to pay room service (maybe can if you deposit more, like much more). Upon checking out, the front desk will have sb checking the room before refunding your deposit. Geez. - soundproofing is non existent. You can hear ppl next door, the traffic, nearby train, and worst, the noise from the club on top floor). Tried staying in a room facing the pool. It helped to reduce some noise from traffic and train, but does not eliminate it (and they charge more for this room!!) - breakfast is basic - bathroom drainage cannot completely drain water. Take a shower in the evening and you will still see some puddle in the morning. Gross. - wifi is hit and miss

We have travelled few times to Medan lately for sime activities and families gathering. Granf Mercure hotel is great.We enjoye staying there as its clean, the room is big, bathroom with bathtub, and breakfast is of wide varieties..We will stay there again should we travel to Medan again. Its highly recommended ..👍

I was staying here for my business trip. The Wifi connection supported me a lot while I was having online meetings. This service apartment is fully furnished. They got a spacious bedroom. The staff service was amazing and very helpful. Located in the center of medan, make it easy to get everywhere for my business trip. Highly recommended serviced apartment in Medan.

its a walking distance to centre point mall and subway station. got mixue cafe and mart in front of the hotel. the bedding was so comfortable and soft. the check in process quite fast. appreciate that. hot water and shower also nice. they got spa for massage with cheap price plus 100 thousand IDR discount voucher for the spa. but i wish, the spa staff would give some private time for customer during changing clothes and shower time after the massage instead of cleaning and setting up the room, walking in and out while customer changing. it was kind of disrespectful to me that i dont want to repeat the service. also my whole session should be 90 minutes (traditional massage ) & ear candling (45 minutes). start at 12.20 pm but end at 2 pm. so definitely not recommended if you want to pay for the correct amount of time you get. the hotel do have storage service for luggage just in case you want to go out / to the mall after check out time before going back to the airport. I will repeat the stay but not the spa service.

I stayed here 4-nights for a conference that’s also happening in this hotel. So many things have gone wrong and enough reasons for me not coming back. 1. The reception (or should I said “deception”?), misguided me. They said my room is upgraded to Premiere room, with complimentary afternoon tea, and minibar. More about this below. 2. Went to the room but nothing special, also the weird furniture placement makes the room smaller. Room has view but mostly just building roofs. Appreciate the giant shower head though. 3. Went for afternoon tea with my business colleague and the waitress said I’m not eligible for the complimentary. She said the receptionist made a mistake. Fine. 4. Got a call from reception, she said that Ieft my ID card at the reception. Which can be avoided if she did not forget to pass the ID card back after she copied it in. Went back to reception to get my ID card, and ask the reception about the afternoon tea to confirm whether I’m eligible or not. She said not and the minibar also not free unfortunately. Thank God I haven’t eat anything from the minibar 5. Breakfast at level 3 is unorganized, chaotic, and basically madness without crowd control. However I managed to get to the level 10 which is more quiet. Food quality is average. 6. I realized an item missing from the minibar, I did not consume them at all. I called in the operator and they were like “are you sure you’re staying alone, Sir?” I’m like… unbelieveable, why don’t you check with the housekeeping if they removed it or else? I just don’t want it to be billed on my room charge. I know it’s just a potato chip that I could easily replace from minimart, but imagine if they took other items and then billed it to your room. 7. The only nice experience I had in this hotel is the dinner, food surprisingly decent. Also the service is nice (maybe because we were the only customers?). Oh and concierge staffs also very helpful keeping my deliveries and helping me with my stuff when I checked out without me asking.

Such a nice day i spend there .. the view was also very amazing..and the service were so good.. I will visit very soon again inshaAllah

Good location, good room, good restaurant. But what really made this an excellent rating was the staff. All the staff were polite and helpful. Special mention for Putra and Dewi on the front desk. These 2 really went out of their way to help me out. I cannot thank them enough. They are a credit to the organisation. I would like to make a couple of suggestions though. The front entrance has steep steps, please consider installing a ramp along the side to assist people with mobility issues and those carrying heavy luggage. Also the front off street parking area. Once again it can be an issue for less able bodied people to get past the parked cars. Please encourage guests to use the underground car park thus leaving the front less congested. I will definately stay here again if I visit Medan.