Hotels near Berri-UQAM in Montreal

I think it's safe because it faces the main street, but the area around Chinatown is a little unsafe so you might want to be careful when walking around at night. The hotel itself is not very clean, but I think it is clean.

DON’T STAY AT THIS HOTEL!!!!! I had a horrible experience when I recently stayed there. One of my suitcases was stolen in my hotel room and I didn’t receive any compensations from the hotel. The customer service was absolutely horrible!!! I stayed at Lelux hotel for five days for vacation. One the second day, I left my hotel room at 10:00am, came back at 4:30pm and found out that my room door was slightly open (I double checked that the door was closed when I left in the morning) and one of my suitcases was missing. I also found a guest swipe card (not mine and I don’t know whose card it was) on the floor so someone must go in the room and steal my suitcase between 10:00 am and 4:30pm. I spoke with the hotel manager right away and she said that she would check the cameras and let me know. It took her and her staffs the entire evening and another day to go through all the cameras and the reception staffs told me that they couldn’t see who stolen my suitcase. Really????? The problem is that they only checked the camera for the front entrance, refused to check camera for the second floor where my room was located. I kept telling them that they need to check the camera for the hallway on the second floor. However, they refused to do so. One of the guys who work at the front desk was so rude. I can’t believe that he repeatedly asked me whether I brought the suitcase into my room. Of course I did!!!! I put stuffs in the suitcase in that morning. I can’t believe that he thought that I was lying. The manager is even worse. She didn’t want to take any responsibilities and kept telling me that she would keep going through the cameras and let me know the result. She never called me back. Instead, I had to follow up with her every day. On the third day, I asked her whether she would offer me any compensations. She said that “No. Because I couldn’t ensure whether you left your door open when you left the room or you let someone in the room……” Come on, what kind of customer service is this?!! I told her that I will post a negative review on the booking website and she said that “Of course, you will” and finally asked me what kind of compensations did I want. I said that I wanted the refund from the hotel. She said that she would check with her boss and let me know later in the afternoon. Again, she never called me back. Instead, I went to see her at 4:30pm, but she already left the hotel so I asked the reception staff to call her. She told the reception staff to tell me that I can check out now and receive the refund for remaining days. I told them that I’m not satisfied with the solution because that is not the compensation. The reception staff said that his manager told him that this was the final decision. I asked the reception staff to give me his manager’s phone number and his manager’s boss’ phone number as I want to speak to them directly. He said that he couldn’t provide the phone number to me as their phone numbers can not be shared with customer

The hotel offers the basics. Nothing more, nothing less. Breakfast was disappointed (For me). There was not any protein served. No eggs, No ham, No cheese. Nothing hot. They had watermelon and pineapple, bread and couple things to spread on it. Juice, Yogurt and cereals. If you are good on these. Enjoy it. Another disappointing is parking. They charged C$35 a night, but you can find much cheaper options (40% less) in a block or two from this hotel.

This is my second time staying at this hotel. My first-time experience was fantastic, great location and very convenient, surrounded by restaurants and stores, nearby metro station, walking distance to hospital. The room ”looks” clean and tidy on the first sight. All the great things aside, the second stay was the most horrifying night I have ever stayed in a hotel. BED BUGS！！！！ Unbelievable bed bugs were literally crawling on my bed. In the middle of the night, we had to change our rooms and couldn't sleep with the fear of getting bitten. Highly recommended if not the bed bugs.

Very good location, 800 meters walk to Chinatown, parking is convenient

Beautiful hotel in the heart of Old Montreal. The service and staff were great and we felt very much looked after during our stay. I would recommend this hotel for anyone wanting to walk around and explore the city as it is located in the middle of pedestrian friendly streets and there is so much to see and do and new adventures around ever corner. We are looking forward to returning very soon.

The hotel was very central to all the place we wanted to be. It seemed like a 20 min walk to everywhere. Chinatown, Old Montreal, Waterfront, St Catherine street to city centre and the other way to The Gay Village. There are a lot of people that hang around in the streets around the hotel but it seems to be a big issue in Montreal in general. We never felt unsafe but we are from Toronto. The room was very quiet, clean and comfortable. We stayed in a Panoramic rooms so we had a corner and a lounge. The rooms with just the beds are very small, it was nice having the extra space. They did not clean the rooms due to Covid which was fine but there is no where to dry a towel so we had to be creative. The bed was comfortable thought because it was not fully made up each day it got to be a bit of a mess and was harder to fix. The AC in the bedroom blows right on your head! The Lobby smelled wonderful and was clean and the staff were pleasant and helpful. All in all great place and we would stay again.

Customer service wasn’t the greatest but the room is spacious and modern. The complimentary breakfast was good with limited selection. The location of the hotel is convenient but do have to be more cautious when walking during the night time.

One shower and one toilet were shared. The inside of the capsule is clean. It was late at night, so I didn't meet many people, so I didn't have time to take a shower, but if I did, I would have to wait a long time. Also, there was no one at the entrance, so I called the staff to check in, but I didn't know how to check out, so I left the key. It's a walk from the bus stop, so if you have a lot of luggage, it might be difficult on slopes and stairs.

Everything was as expected to the friendly front desk staff, clean room, comfortable bed and awesome location. You can walk to the old port, downtown and abundant shopping malls from the hotel. We didn’t use our car so the $30/night fee seems expensive. All around great stay in an awesome city.