Guest User
April 2, 2024
Before checking, i made a call out to hotel to ready my room as it was late evening checkin. Hotel’s team confirm that room is ready however when I checked in…. AC was not working and Tv is also having some issues. They send technicians and took around an hour and wasted my time. Once they resolved the issue, Room AC is creating very bad noise and we are unable to relax. As per my booking, there should be Fridge available however it was not there in room. I have requested it as I have to keep medicine into the fridge. So, maximum time I and my family wasted in such arrangements as I did checking at 8 PM in night. Hotel needs major improvements in room and servicing.