Guest User
September 26, 2023
Let me start with the positives: 1. Highly enthusiastic and proud staff 2. Clearly have spent a lot on the place 3. A great massage at the spa, therapist was excellent 4. The place smells excellent with lots of fresh herbs and flowers everywhere 5. The colour palate and tone are super relaxing and when you walk in, you're whisked into a world where you think you will relax... But sadly, that is there it ends. Here's the reality (and I can be this picky when a hotel charges a whopping 700 euros a night): 1. Waited ages to be served at the beach and restaurant, the hotel was empty and that is generally what happens - staff are bored standing around all day and it takes pace to maintain an a**osphere 2. Food was OK the first time round (pork chop and greek salad), ordered a club sandwich for lunch which was a disaster (canned frozen turkey ham, inedible bacon, like plastic, and there was hair in my fries) 3. Inexperienced hoteliers - no water in the room or by the bedside, staff look a little lost at the beach, at least pass around some water, some fruit or something as a bit of luxury The above can be fixed but the BIGGEST disaster of all is how the place has been built: 1. Poorly designed, there is no celebration of the terroir, literally nothing points to the sea, not the rooms, not the sunbeams, nothing at all 2. it is very crammed, the rooms are TINY and very dark (I booked a second level room and was kindly upgraded to a corner room but it was still very dark) 3. The room is poor designed, the shower is crammed, the desks are so small that even the Nespresso machine is sideways as well as the safe. There's no space of a proper mirror in the bathroom (the vanity one) or anywhere to put your stuff 4. The rooms are by the roadside and passerbys park and speak and you can hear everything, same with people seeing you walk into your room 5. The spa is on the roadside (literally, the car park and people can see you and you can hear dogs barking and locals washing their cars) 6. Their sushi restaurant closed last minute as it was windy and there was sand everywhere (yes, you are on an island by the beach from and decided to put the restaurant outdoors, poorly designed again) They will never be able to justify their hotel rates, after the first night of poor sleep and quite rightly being angry, I decided to let go and spend most of my time with my friends enjoying myself and not on-site at the hotel solo reading and eating as was my initial plan. A real shame.